MySubscriptionDoesNotWork

I bought a CoCalc subscription, but it does not work

After you buy a subscription the first thing you need to do is go to settings in your project and click "Adjust your quotas..", and then use the form to apply the quotas to your project. Do this for each project that you would like to be upgraded.

At any point in time, you can visit https://cocalc.com/settings/upgrades to see exactly how all of your upgrades are allocated across your projects.

The free servers really are massively overloaded, so it is well worth it to upgrade to member hosting, enable internet access, etc.

If you used up your upgrades, e.g., you are often using 3 or 4 projects, then you can always buy multiple subscription and you'll get more upgrades as a result.

In case you're teaching a course and bought a course package: please read Professor pays

If this doesn't completely answer your question, please don't hesitate to create a support request or email help@sagemath.com.