Customer Support System

A customer support ticketing system for creating and handling different types of support tickets.

Table of Contents

• General Info
• Technologies Used
• Features
• Screenshots
• Contact

General Information

• Implements unit testing for all classes in the BLL layer
• Built with a three-layered architecture
• Uses a MVVM pattern in the PL layer

Technologies Used

• Programming Language: C#
• Framework: .NET (8.0)
• UI Framework: Windows Presentation Foundation (WPF)

Features

• Each ticket has a status, title, description, customer
• Add, edit, search and delete tickets
• Stores support tickets in external json file and is loaded and save at startup and close

Screenshots

Contact

Emelie Wärmlund - @emeliewarmlund@gmail.com