n8n workflow for AI-based support ticket escalation risk detection, scoring, and routing
-
Updated
Mar 12, 2026
#
support-operations
Here are 17 public repositories matching this topic...
Interactive dashboard uncovering ticket trends, SLA performance and backlog risks in customer support operations using Tableau and Excel.
dashboard excel customer-support data-visualization business-intelligence data-analysis tableau data-cleaning kpi-dashboard ticket-analytics interactive-dashboard sla-analysis support-operations support-performance backlog-analysis
-
Updated
Jul 30, 2025
Sanitized support-operations portfolio showing triage, escalation design, QA coverage, and a lightweight AI triage evaluation workflow
-
Updated
Mar 27, 2026 - Python
Profile of Assembled — support workforce + AI agents platform
scheduling customer-support forecasting wfm quality-assurance contact-center ai-agents vendor-management customer-experience workforce-management bpo ai-copilot support-operations
-
Updated
May 25, 2026
A comprehensive guide to mapping customer journeys across fintech, telecom and BPO support environments
-
Updated
May 21, 2026
A comprehensive guide to customer support operations, escalation handling, SLA compliance and ticket management
-
Updated
May 21, 2026
A knowledge base covering common fintech customer support scenarios, KYC troubleshooting, transaction issues and account management
customer-support crm fintech knowledge-base kyc transaction-support support-operations fraud-handling
-
Updated
May 21, 2026
GitHub Action for SLA policy triage from GitHub Issues with optional Zendesk CSV fallback, escalation routing, and recurring support queue handoff workflows
zendesk customer-support github-issues sla github-actions github-action sla-policy support-operations helpdesk-automation issue-triage triage-automation zendesk-integration sla-triage github-action-marketplace zendesk-github-action helpdesk-github-action customer-support-github-action ticket-triage-github-action support-sla recurring-support-workflow
-
Updated
Mar 2, 2026 - TypeScript
AI powered support workflow tool that matches tickets to documentation, drafts responses, and publishes KB articles to Notion via Claude API and Cloudflare Workers.
javascript portfolio cursor knowledge-base notion support-engineering cloudflare-workers anthropic claude-api ai-tooling support-operations
-
Updated
May 24, 2026 - JavaScript
A collection of customer service case studies covering escalation handling, operational efficiency and agent onboarding
-
Updated
May 21, 2026
Enterprise AI support ops dashboard — ticket triage, API health monitoring, observability
python devops machine-learning dashboard simulation sqlite plotly openai gpt observability streamlit support-operations
-
Updated
Mar 25, 2026 - Python
A practical guide to tracking, analyzing and improving Customer Satisfaction scores across BPO, Fintech and Telecom support environments
-
Updated
May 21, 2026
A practical guide to CRM ticket management, lifecycle workflows and best practices using HubSpot, Zendesk and Freshdesk
-
Updated
May 21, 2026
A library of Standard Operating Procedures for customer support operations across BPO, Fintech and Telecom environments
customer-support crm onboarding sop ticket-management escalation standard-operating-procedures support-operations
-
Updated
May 21, 2026
AI-assisted helpdesk platform with ticket triage, grounded support guidance, rewrite tools, feedback capture, and analytics.
java workflow internal-tools angular typescript ai spring-boot dashboard analytics helpdesk openai ticketing-system human-in-the-loop ai-assistant llm ollama support-operations
-
Updated
Apr 8, 2026 - Java
A Streamlit-based B2B customer support operations simulator for ticket management, SLA tracking, escalation workflows, subscription support, loyalty benefits, and membership operations.
-
Updated
May 21, 2026 - Python
Support operations intelligence platform for SLA monitoring, breach prediction, risk scoring, and ticket prioritization.
python data-science machine-learning sql scikit-learn plotly business-intelligence data-analytics streamlit kpi-dashboard business-intelligence-analytics sla-prediction sla-monitoring support-operations
-
Updated
May 30, 2026 - Python
Improve this page
Add a description, image, and links to the support-operations topic page so that developers can more easily learn about it.
Add this topic to your repo
To associate your repository with the support-operations topic, visit your repo's landing page and select "manage topics."