Skip to content

DOC-509 Denied and allowed card payment countries #358

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Open
wants to merge 1 commit into
base: main
Choose a base branch
from
Open
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
30 changes: 30 additions & 0 deletions docs/topics/payments/cards/index.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -85,6 +85,36 @@ For a smoother user experience, both `international` and `nonMainCurrencyTransac
Unless your Terms and Conditions state differently, a **2% fee** applies to international card transactions.
Note that [Mastercard's exchange rate](https://www.mastercard.com/content/mastercardcom/global/en/personal/get-support/convert-currency.html) applies to card transactions outside of [SEPA](../index.mdx#sepa).

### Allowed countries for card payments
Card payments are accepted in the following countries.
Transactions will be processed unless declined for other reasons, such as insufficient funds or card restrictions.

<details>
<summary>✅ Allowed countries for **card** payments</summary>
<div>
| First letter | Allowed countries |
|---|---|
| A-G | Afghanistan, Åland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Plurinational State of, Bonaire, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia |
| H-N | Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Equatorial Guinea, Guyana, Haiti, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Islamic Republic of, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kirghizistan, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg |
| O-Z | Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martin, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States, Moldova, Republic of, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, State of, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Réunion, Romania, Russian Federation, Rwanda, Saint Barthélemy, Saint Helena, Ascension and Tristan da Cunha, Saint Kitts and Nevis, Saint Lucia, Saint Martin (Dutch part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Sweden, Switzerland, Syrian Arab Republic, Tajikistan, Tanzania, United Republic of, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Bolivarian Republic, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe |
</div>
</details>

### Blocked countries for card payments
Card payments are not allowed in the following countries.
Any attempt to make a transaction in these countries will be declined.

<details>
<summary> ❌ Blocked countries for **card** payments</summary>
<div>
| First letter | Blocked countries |
|---|---|
| A - G | Afghanistan, Belarus, Burkina Faso, Burundi, Central African Republic, Cameroon, Congo, the Democratic Republic, Cuba, Eritrea, Ethiopia, Guinea, Guinea-Bissau |
| H - R | Iran, Islamic Republic of, Iraq, Lebanon, Liberia, Libya, Mali, Myanmar, Pakistan, Korea, Democratic People's R, Russian Federation |
| S - Z | Somalia, South Sudan, Sudan, Syrian Arab Republic, Trinidad and Tobago, Ukraine, Venezuela, Bolivarian Republic, Yemen, Zimbabwe |
</div>
</details>

## Authorization and clearing {#authorization-clearing}

Processing card payments involves two key steps:
Expand Down