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@DanielRivers DanielRivers commented Jul 24, 2025

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Add documentation on user pooling

Summary by CodeRabbit

  • Documentation
    • Added a new page introducing "Organization User Pools," explaining its benefits, use cases, and setup instructions for managing isolated user identities within organizations in B2B environments.

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  • src/content/docs/authenticate/manage-authentication/user-pools.mdx (1 hunks)

Walkthrough

A new documentation page titled "Organization User Pools" has been added. This page introduces and explains the concept, benefits, use cases, and setup instructions for Organization User Pools, a multi-tenant user management feature supporting B2B environments.

Changes

File(s) Change Summary
src/content/docs/authenticate/manage-authentication/user-pools.mdx Added new documentation page for Organization User Pools

Estimated code review effort

🎯 1 (Trivial) | ⏱️ ~2 minutes

Poem

In burrows deep where docs reside,
A user pool for orgs now slides.
With multi-tenancy in the air,
Identity isolation everywhere!
B2B dreams now take the stage,
As rabbits hop through every page.
🐇✨

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  • Commit unit tests in branch feat/user-pooling

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Actionable comments posted: 0

🧹 Nitpick comments (4)
src/content/docs/authenticate/organization-user-pools/user-pools.mdx (4)

32-32: Use plural verb for grammatical agreement

Organization User Pools is a plural noun phrase, so the verb should be are rather than is.

-Organization User Pools is a powerful multi-tenant user management feature that isolates user identities within specific organizations.
+Organization User Pools are a powerful multi-tenant user management feature that isolates user identities within specific organizations.

40-44: Add terminal punctuation and tighten wording for list consistency

Consistent punctuation improves readability. While here, switch “Support” → “Supports” for subject-verb agreement.

- - **Identity Isolation**: Users from different organizations cannot access each other's accounts
- - **Email Reuse**: The same email address can exist across multiple organizations
- - **Secure Multi-tenancy**: Complete data and identity separation between organizations
- - **Scalable B2B**: Support unlimited organizations with isolated user management
- - **Backward Compatibility**: Works with existing authentication flows
+ - **Identity Isolation**: Users from different organizations cannot access each other's accounts.
+ - **Email Reuse**: The same email address can exist across multiple organizations.
+ - **Secure Multi-tenancy**: Complete data and identity separation between organizations.
+ - **Scalable B2B**: Supports unlimited organizations with isolated user management.
+ - **Backward Compatibility**: Works with existing authentication flows.

68-68: Example contradicts the “same email” claim

Line 68 uses a different domain, so the addresses are not identical. Either use the exact same email or adjust the parenthetical note.

- - [email protected]  (same email, different organization, different password)
+ - [email protected]  (identical email, different organization, different password)

76-76: Clarify enabling prerequisites in a single sentence

The current wording is repetitive and ambiguous (“account” vs “environment”). Suggest a tighter statement:

-This is disabled by default. This can be enabled by updating the environment settings when the account has no users.
+Organization User Pools are disabled by default and can only be enabled in an environment that currently has no users.
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  • src/content/docs/authenticate/organization-user-pools/user-pools.mdx (1 hunks)


This is disabled by default. This can be enabled by updating the environment settings when the account has no users.

1. Visit "Settings > Environment Details"
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You may not be done with the doc Daniel, but please note this is not the style we do steps in. Can you update to:

  1. Go to Settings > Environment details.
  2. Switch on the Enable organization user pools option.
  3. Select Save.

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Also, I wondered if this feature belongs more under Environment > 'Policies' rather than the top level page?

@@ -0,0 +1,80 @@
---
page_id: 7e2b8c3a-4f1a-4e2a-9c6b-2d8f7a1b5c3d
title: Organization User Pools
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Hey Daniel. I don't think 'user pools' should be treated as a proper noun (capitalised) unless it is referring to some actual piece of tech called 'User Pools' (and is an equivalent of 'Twilio' .

If this just refers the feature name we have given it, please make it lower case throughout the doc and in the UI as well. An exception might be the first instance in the doc, where you might use it like you are explaining a term. E.g. Organization 'user pools' refers to the confinement of users to a specific organization... etc. And from then on you can just use lower case. Hope that makes sense.

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