I'm a Salesforce Solution Architect, Automation Strategist, AI Workflow & AI Agent Specialist with over 15 years of hands-on experience delivering high-impact CRM- and automation solutions across telecom, manufacturing, financial services, and more.
I help organizations design, optimize, and scale their Salesforce ecosystems and automation frameworks to drive operational excellence, accelerate sales, and improve customer experience.
πΌ Key Focus Areas:
- π§ Salesforce Architecture & Customization (Sales Cloud, CPQ, Service, FSL
- π€ Process Automation & AI-driven Workflows (e.g. AI Service Agent using Knowledge Base, N8N Youtube Investigator) (Flow Builder, APEX, Zapier, n8n, Python)
- π§ AI Enablement for CRM (Salesforce AI Associate, Agentic AI, machine learning concepts)
- π§© Integration & DevOps (REST/SOAP, GitHub, Copado, CI/CD)
- πΊοΈ Enterprise Territory Management & Visibility Architecture
- π Strategic Consulting & Cross-functional Stakeholder Leadership
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Certified Expertise: 7x Salesforce Certified + AI + Scrum + DevOps
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Proven Track Record: Led multi-year CRM initiatives for Telefonica, Koenig & Bauer, Otkritie Bank, and others
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Industry Experience: Engineering, Telecommunications, Real Estate, Finance, Insurance, and others
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Automation-First Mindset: Reduced processing time by up to 70% in core sales processes
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Fluent in Four Languages: Fluent in German, English, Russian, and conversational Spanish
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Remote-Ready Consultant: Operating globally from Panama π
Here on GitHub, I share:
- β¨ Automation examples (Flows, Scripts, AI-Driven Workflows)
- π Tools and components used in real client environments
- π¦ Open-source templates and dev accelerators
- π§ͺ Experiments with AI agents, machine learning, and integration strategies
Open to:
- πΌ Freelance and contract engagements (Remote or On-site)
- π§ Collaborations on automation or AI-driven CRM solutions
- ποΈ Speaking opportunities, mentoring, and architecture reviews
π« Contact me:
π§ michael@michaelhaaseconsulting.com
π www.michaelhaaseconsulting.com
π± +49 351 2718 1005
π± WhatsApp: +49 151 401 73 885
πΌ Follow Me on LinkedIn
βοΈ Feel free to check out my projects or reach out to discuss how I can help transform your CRM and automation landscape.

