Twilio Serverless - Studio Flow IVR Builder

Quickly customize a Studio Flow IVR (phone tree) via JSON or the pre-built UI. Take it a step further by utilizing the optional Studio Flow REST API v2 to push your custom flow to the Twilio Console. Navigation of the IVR includes use of keys and speech-to-text.

Here is a live example: Live Robo Rosi Link

Pre-requisites

Environment variables

This project requires some environment variables to be set. To keep your tokens and secrets secure, make sure to not commit the .env file in git. When setting up the project with twilio serverless:init ... the Twilio CLI will create a .gitignore file that excludes .env from the version history.

In your .env file, set the following values:

Variable	Description	Required
PASSCODE	A passcode of your choice	false - REST API only
ACCOUNT_SID	Twilio account sid found in your console	false - REST API only
AUTH_TOKEN	Twilio auth token found in your console	false - REST API only

Clone this project and start building

1. Install the Twilio CLI
2. Install the serverless toolkit

twilio plugins:install @twilio-labs/plugin-serverless

3. Start a new project

# Clone this repository
git clone https://github.com/gbernz/twilio-serverless-studio-flow-ivr-builder

# Go into the repository
cd twilio-serverless-studio-flow-ivr-builder

4. Start the server with the Twilio CLI:

twilio serverless:start

5. Open the web page at https://localhost:3000/index.html and follow the instructions to test your application.

ℹ️ Check the developer console and terminal for any errors, make sure you've set your environment variables.

Deploying

Deploy your functions and assets with either of the following commands. Note: you must run these commands from inside your project folder. More details in the docs.

With the Twilio CLI:

twilio serverless:deploy

Brought to you by Team 5280! 👋

This project was an internal Twilio effort for the FY22 H1 Growth Build Challenge.

Twilion builders:

@sjohnson @asaulnier @gbernard @cmurphy