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Flow overview.md #360

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Update 1. Flow Overview.md
SangeetaMishr Apr 23, 2025
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Update 1. Flow Overview.md
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Update 1. Flow Overview.md
SangeetaMishr Jul 30, 2025
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Merge branch 'main' of github.com:glific/docs into Flow__Overview.md
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11 changes: 10 additions & 1 deletion docs/3. Product Features/03. Flows/1. Flow Overview.md
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Expand Up @@ -30,9 +30,11 @@ You will be taken to the `Flow Listing Page` on clicking the `Flows` tab in the

- **is pinned?** : will pin your flow so that it appears at the top of the Flow section for easy visibility

- **Run this flow in the background + Background Flows** : Sometimes, you might need to send automated messages alongside the usual flows or manual interactions. For instance, you may want to send weekly or bi-monthly updates while also allowing daily interactions with the bot. In such cases, you can plan these activities separately in the background while keeping the other flows unchanged.
- **Run this flow in the background + Background Flows** : Sometimes, there might be a need to send automated messages alongside the usual flows or manual interactions. For instance, to send weekly or bi-monthly updates while also allowing daily interactions with the bot. In such cases, plan these activities separately in the background while keeping the other flows unchanged.
Read more [here](https://glific.github.io/docs/docs/Product%20Features/Flows/Others/Background%20Flows/)

- **Skip Validation** : Check this box while sending results that are generated dynamically (not pre-defined in the flow). This is helpful while using the [resume Flow API](https://api.glific.com/#89f5f6e6-9bdc-48c2-96c5-ad8c1f7a834b) and the flow doesn’t already have those results set up. It lets the flow continue without checking if those result fields were expected.


6. **Delete** : The delete option will completely remove/ erase that particular flow from the flow list

Expand Down Expand Up @@ -85,3 +87,10 @@ c) After publishing the flow, it will appear in the active flows section.


- The upwards arrow will give the information on the descending order of the flows created, last published.

## Make sure flow is not interrupted if contact sends any keyword in between the flow.

Select the `Ignore Keyword` check box from edit flow screen to make sure the flow should not be interrupted in between if user sends keyword of another flow.

<img width="692" height="434" alt="image" src="https://github.com/user-attachments/assets/491c62a1-2959-43a2-ba9d-868199422a2f" />