Added standard table of contents, 'Support' and 'Contribute' sections…

…. Copy edits.

README.md

@@ -1,14 +1,12 @@
-# Splunk
+# Splunk for Deep Security
 
-This package contains parsing logic, saved searches, and dashboards for monitoring Trend Micro Deep Security via Splunk.
+This repository contains parsing logic, saved searches, and dashboards for monitoring Trend Micro Deep Security via Splunk.
 
-## Support
-
-This is a community project initially built by Mike Gibson and supported by the Deep Security team.
-
-Tutorials, feature-specific help, and other information about Deep Security is available from the [Deep Security Help Center](https://help.deepsecurity.trendmicro.com/Welcome.html). 
+## Table of Contents
 
-For Deep Security specific issues, please use the regular Trend Micro support channels. For issues with the code in this repository, please [open an issue here on GitHub](https://github.com/deep-security/splunk/issues).
+* [Usage](#usage)
+* [Support](#support)
+* [Contribute](#contribute)
 
 ## Usage
 
@@ -19,13 +17,31 @@ To pack the files as a Splunk app, use the following command:
 tar cvfz trend-micro-deep-security-for-splunk_xxx.tgz TrendMicroDeepSecurity
 ```
 
-## How to contribute
 
-We're always open to pull requests (PRs) from the community. To submit one:
+## Support
+
+This is an Open Source community project initially built by Mike Gibson, 
+and currently supported by the Deep Security team. 
+
+For issues with Deep Security in general, please 
+[contact Trend Micro Support](https://success.trendmicro.com/). 
+Tutorials, feature-specific help, and other information about Deep Security 
+is available from the [Deep Security Help Center](https://help.deepsecurity.trendmicro.com/). 
+
+For bug reports or feature requests for this project specifically, please 
+[open an issue](../issues). Please be specific about what you're 
+trying to do, your system, and steps to reproduce the problem.
+You are welcome to [contribute](#contribute).
+
+
+## Contribute
+
+We accept contributions from the community. To submit changes:
 
-1. Fork the repo.
-2. Create a new feature branch.
-3. Make your changes.
-4. Submit a PR with an explanation of your changes or additions.
+1. Fork this repository.
+1. Create a new feature branch.
+1. Make your changes.
+1. Submit a pull request with an explanation of your changes or additions.
 
-We'll review your content and work with you to make sure the fix gets pushed out quickly. For further help, please contact the Trend Micro open source support team at [email protected].
+We will review and work with you to release the code. For further help, 
+please contact the Trend Micro open source support team at [email protected].