Platform v3.0.8

New

• None

Enhancements

• None

Fixes

• Resolved an issue where edited messages were not undergoing moderation as expected.
• Improved validation for regex-based keyword filters in moderation to ensure correct format and accuracy.

Platform v3.0.7

New

• Service for Conversation & Advanced Search, allowing users to quickly find specific messages and conversations with improved filtering options.

Enhancements

• None

Fixes

• None

Platform v3.0.6

New

• None

Enhancements

• None

Fixes

• Fixed an issue where the threaded message count was included even when the Include Thread Replies setting was turned off.
• Resolved an issue where messages remained unread even after being marked as read.

Platform v3.0.5

New

• None

Enhancements

• Added support for moderation webhooks, enabling automated moderation workflows.

Fixes

• None

Platform v3.0.4

New

• None.

Enhancements

• None.

Fixes

• Resolved an issue where the client-side libraries and web browsers were caching the pre-signed URL leading to Access Denied error.

Platform v3.0.3

New

• Introduced the new read by all and delivered to all events for the messages sent in a group.

Enhancements

• Optimized the performance for the unread message count service.

Fixes

• None.

Platform v3.0.2

New

• Introduced the insights that can allow the dashboard to show the following graphs:
  • Messaging insights
    • Messaging Activity
    • Messages Sent
    • Messages Delivered
    • Messages Read
    • Messages By Conversation Type
    • Average Messages Across Conversations
    • Message Types Sent
    • Thread Messages
    • Average Word Count
    • Average Character Count
    • New Conversations
    • Active Conversation Distribution
    • Message Engagement Frequency
    • Number Of Messages Before First Image
    • Engagement Progression By Message Type
    • Average First Response Time
    • Month Over Month New Messages
    • Average Response Time Per Day
    • Average Response Time
    • Chat To Calls Conversion
    • Month Over Month Active Conversations
    • Pre-Call Messaging
    • Reactions Count
    • Number Of Mentions
    • Messages Before Conversation Churn
    • Conversation Churn Time Distribution
  • Voice & Video insights
    • Call Duration
    • Call Participation
    • Concurrent Calls Heatmap
    • Call Duration Distribution
    • Calls Per Day
    • Calling Engagement Frequency
  • Users & Groups insights
    • Top 10 Users
    • Top 10 Groups
    • Average Group Size
    • Concurrent Users Heatmap
    • OS Usage
    • New Users Created Month Over Month
    • New Users Created Per Day
    • Time To First Message
    • Top 10 Users Who Reacted The Most
    • Top 10 Users Whose Messages Received The Most Reactions
    • New Friends Count
    • Online Frequency Distribution
    • Active Group Count
    • Online Users Per Day
    • User Retention Analysis
    • Cohort Analysis Of User Abandons
    • User Abandon Analysis Funnel
    • User Abandon Analysis
    • Groups Churn Per Day

Enhancements

• None

Fixes

• None

Platform v3.0.1

New

• Added token-based file access for better control over access to media files.

Enhancements

• Modified the typing indicators behavior to ensure that only five events/second will be delivered to the users thereby conserving network bandwidth.
• Modified the behavior of the transient message to ensure that only five events/second will be delivered to the users thereby conserving network bandwidth.

Fixes

• None

Notifications v1.3.0

New

• Custom providers for triggering Email, SMS, and Push notifications.

Enhancements

• None.

Fixes

• None.

Notifications v1.2.4

New

• None

Enhancements

• None

Fixes

• Fixed an issue where push notifications were mistakenly sent to deactivated users for messages and events in groups.