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revise wording
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staceysalamon-aiven committed Jan 17, 2025
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16 changes: 9 additions & 7 deletions docs/tools/aiven-console/howto/create-orgs-and-units.md
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Expand Up @@ -36,15 +36,17 @@ units cannot be created within other units.
## Create an organization

:::important
Aiven recommends using only one organization and using organizational units
to group your projects.
Creating multiple organizations is less secure and leads to inconsistent billing.

Creating a new organization requires you to manually configure
organization-level settings such as
[billing groups, authentication settings, and groups](/docs/platform/concepts/orgs-units-projects)
and set up new support contracts. This can be less secure since you can't use features
When you create another organization you have to manually configure all organization-level
settings such as
[billing groups, authentication settings, and groups](/docs/platform/concepts/orgs-units-projects).
This can be less secure since you can't use features
like managed users across multiple organizations and authentication policies are also
separately configured. In addition, multiple organizations lead to inconsistent billing.
separately configured. In addition, you have to set up a new support contract
for each organization.

Instead, use only one organization and organize your projects with organizational units.
:::

To create an organization in the [Aiven
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