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Issues list

Error connecting callback webhook url of whatsapp in meta configuration
#160 opened Dec 31, 2024 by ajaysehwal updated Dec 31, 2024
Chatbot never replies
#44 opened Jul 9, 2019 by erashwani updated Mar 21, 2024
7
why design studio and gpt bot deleted?
#159 opened Nov 3, 2023 by pendy99 updated Nov 3, 2023
Feature Requests to the Chat
#156 opened Sep 22, 2023 by supervard23 updated Sep 22, 2023
Internal notes are shown to customers
#157 opened Sep 22, 2023 by supervard23 updated Sep 22, 2023
Feature request: Make it possible to delay the start of bot
#155 opened Sep 21, 2023 by supervard23 updated Sep 21, 2023
Terms & Privacy links | Pre-chat form bug Something isn't working
#142 opened Nov 2, 2022 by MicheleTiledesk updated Nov 2, 2022
@nicolan74 @gab-95
Evaluate adding an "Interaction required" modal (see Discord web)
#140 opened Oct 24, 2022 by nicolan74 updated Oct 24, 2022
@nicolan74 @gab-95
In conversation detail page manage the Lead Update
#139 opened Oct 4, 2022 by nicolan74 updated Oct 4, 2022
@nicolan74
1
In the app store for some apps the "Configure" button should not be there (e.g. WhatsApp Business app)
#138 opened Sep 27, 2022 by nicolan74 updated Sep 27, 2022
@nicolan74
Add on the conversation details page the ability to disable smart assignment
#136 opened Sep 14, 2022 by nicolan74 updated Sep 19, 2022
@nicolan74
Disallows the ability to send messages for resolved conversations for more than 10 days on the conversation details page
#135 opened Sep 14, 2022 by nicolan74 updated Sep 14, 2022
@nicolan74
Add this additional activity. Represents the user who has closed a conversation
#134 opened Sep 12, 2022 by nicolan74 updated Sep 12, 2022
@nicolan74
On the "Choose the type of bot" page, replace the tab for choosing the creation of a "Resolution Bot" with the one for creating a "Tilebot"
#128 opened Aug 26, 2022 by nicolan74 updated Sep 11, 2022
@nicolan74
Stripe UnhandledPromiseRejectionWarning invalid This doesn't seem right
#133 opened Sep 9, 2022 by MicheleTiledesk updated Sep 9, 2022
@nicolan74
When the PRO PLAN/trial has expired, the TICKETING feature is still available and fully-functioning, even though it shouldn't be in the free version.
#132 opened Sep 9, 2022 by jovanaTD updated Sep 9, 2022
Adds the template "newMessageFollower.html" in Project Settings > Notifications > Customize emails
#131 opened Sep 1, 2022 by nicolan74 updated Sep 1, 2022
@nicolan74
Add "View contact" in the agent chat menu. Open a new browser tab
#127 opened Aug 26, 2022 by nicolan74 updated Aug 26, 2022
@nicolan74
Add Ban Visitor for Dashboard and Agent Chat
#126 opened Aug 26, 2022 by nicolan74 updated Aug 26, 2022
@nicolan74
Enable Sound for background notification
#125 opened Aug 24, 2022 by nicolan74 updated Aug 24, 2022
@nicolan74
Reopen button in dashboard conversation detail
#124 opened Aug 24, 2022 by nicolan74 updated Aug 24, 2022
@nicolan74
1
Webhook: for "faqbot.create" "faqbot.update" and "faqbot.delete" change the key from faqBot to faqbot (so with a lowercase b)
#123 opened Aug 24, 2022 by nicolan74 updated Aug 24, 2022
@nicolan74
1
Conversation detail: Edit in-place of the ticket subject
#122 opened Aug 24, 2022 by nicolan74 updated Aug 24, 2022
@nicolan74
1
Conversation detail: the "Resolve" button becomes "Reopen" after a conversation has been archived (same service used in the history page)
#121 opened Aug 24, 2022 by nicolan74 updated Aug 24, 2022
@nicolan74
1
In Monitor> Your Conversations: Show teammates of groups to which the current user belongs or all teammates if there are no groups
#115 opened Aug 22, 2022 by nicolan74 updated Aug 24, 2022
@nicolan74
1
ProTip! no:milestone will show everything without a milestone.