Welcome to Tiledesk, the ultimate open-source hub for developers building AI-powered agents to automate workflows and enhance business operations.
Tiledesk empowers you to create intelligent AI agents and automate conversations seamlessly across multiple channels, including WhatsApp, websites and Facebook. With our open-core platform licensed under MIT, you can build, customize, and self-host solutions tailored to your specific needs.
Looking to expand your product’s offering? Tiledesk’s white-label capabilities make it easy to integrate AI-powered workflows into your platform, enabling you to deliver unmatched value to your customers.
Golden Kitty Awards 2023: Open Source Product of the Year
Tiledesk is an open source project, made with passion ❤️🔥 in Salento (Southern Italy) 🇮🇹
Tiledesk isn’t just another AI tool. It’s your open-core alternative for creating scalable, customizable solutions. Whether you're a developer, system integrator or SaaS company, Tiledesk helps you:
- Automate workflows: From customer service to lead generation and internal processes.
- Expand offerings: Seamlessly integrate AI capabilities into your platform with our white-label solution.
- Keep control: Self-host, modify, and tailor the solution to fit your exact requirements.
Our platform has already been trusted by a top NYSE-listed CPaaS provider to enhance its product portfolio and by a leading UC provider to reduce development costs by 30% while improving upselling by 20%. These partnerships underscore Tiledesk’s ability to drive efficiency and deliver exceptional results.
Our cutting-edge Design Studio allows you to design your ideal conversation flow and implement it in minutes, hassle-free.
This feature enables your bot to generate human-like responses to customer inquiries.
With our AI technology, you can tag and prioritize inbound customer requests, ensuring that important conversations are never missed.
Connect your Tiledesk bot to ChatGPT and your knowledge base. This allows your bot to find answers to customers’ questions in your knowledge base and respond using generative AI in a human-like conversation.
Create an AI chatbot that understands user intent using Natural Language Processing (NLP) and provides personalized services.
Implement our chat widget on both web and mobile platforms.
Our dashboard provides real-time metrics, including statistics on the overall volume of conversations and those managed by bots, offering valuable insights.
With our Departments feature, you can create different departments with specific skills for efficient transfer of user’s conversations.
Our Web Integrations feature allows you to integrate your AI chatbot on platforms like WordPress, Shopify, Prestashop, Wix, BigCommerce, and Joomla with just a few clicks.
Design your conversation flow once with our Multichannel Support feature and let Tiledesk optimize it for different channels like WhatsApp, Facebook, Telegram, and Email.
Reduce the workload of human resources by answering common questions with predefined responses using our Canned Responses feature.
Maintain your brand identity with our customizable chat widget. Choose from various themes or customize the color and position based on your needs with our Widget Theme Customization feature.
Discuss customer questions with teammates behind the scenes before replying by adding internal notes to conversations.
You can easily try out Tiledesk by installing it with our Docker compose deployment package. Alternatively, experience the platform online by creating a free account. It's hassle-free and completely free, just like our code! 🙂
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Complete guide for Docker Compose Tiledesk installation.
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Looking for a more scalable architecture? Check out our guide to Install Tiledesk with Kubernetes and Helm 🚀
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Additionally, consider self-hosting Tiledesk in just a few clicks using Scoutflo.
Check our Public Roadmap to see activities In Progress, Planned and Under Review.