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Add self-sourcing guidance and clarify #ask-max usage #13184

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Oct 16, 2025
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Add self-sourcing guidance and clarify #ask-max usage #13184

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7 changes: 7 additions & 0 deletions contents/handbook/people/onboarding.md
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Expand Up @@ -207,12 +207,19 @@ These check-ins are designed to ensure every new starter is set up for success.

If you have any issues or any feedback on how to improve a specific intro just post in the #team-people-and-ops slack channel and tag the relevant people

## Finding answers at PostHog

Need help finding something? We have a strong culture of self-sourcing answers - it helps you get unblocked faster and builds your intuition for where things live. Start with #ask-max, our AI that's read every handbook and documentation page. It'll point you to relevant docs instantly and is available 24/7.

Of course, if you're stuck or need context beyond what's documented, just ask in the relevant channel - people are always happy to help. The goal isn't to make you figure everything out alone, it's to give you the fastest path to answers.

## Slack Channels

Below are a list of Slack channels you may find helpful:

### Work-related channels

- `#ask-max` - Max has access to all of our documentation and our handbook, and is a great place to start with many questions
Comment on lines +212 to +222
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@greptile-apps greptile-apps bot Oct 12, 2025

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style: Inconsistent descriptions of #ask-max in the same section. Line 212 says "our AI that's read every handbook and documentation page" while line 222 says "Max has access to all of our documentation and our handbook". Consider using consistent language - the handbook/help.md uses "trained on our handbook and documentation"

Prompt To Fix With AI 
This is a comment left during a code review.
Path: contents/handbook/people/onboarding.md
Line: 212:222

Comment:
**style:** Inconsistent descriptions of `#ask-max` in the same section. Line 212 says "our AI that's read every handbook and documentation page" while line 222 says "Max has access to all of our documentation and our handbook". Consider using consistent language - the handbook/help.md uses "trained on our handbook and documentation"

How can I resolve this? If you propose a fix, please make it concise.

- `#content-docs-ideas` - for suggesting ideas for the newsletter, tutorials, and docs to be written by the content and docs team
- `#brand-mentions`
- `#do-more-weird`
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