Supporting policy-making with social media and e-participation platforms data: A policy analytics framework

E-participation enables citizens to have an impact on policy-making through electronic means. Two of the most popular channels are social media and dedicated e-participation platforms. However, the ideas, comments, discussions of citizens on these two channels generate a lot of data to be processed by political representatives or public agents afterwards.

This repository contains social media and e-participation latforms data concerning the city of Liège (Belgium) along with a python notebook containing the text analysis pipeline applied to those data in order to provide insightful visualization helping policy marker to better understand what is discussed on those platforms.

For more information, please refer to our article Supporting policy-making with social media and e-participation platforms data: A policy analytics framework