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Merge pull request #54543 from Expensify/christina-bill-help-article
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Adding images into the Bill Pay help article
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neil-marcellini authored Dec 30, 2024
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Expand Up @@ -13,14 +13,16 @@ Expensify makes it easy to receive bills in three simple ways:
Share your Expensify billing email with vendors to receive bills automatically.

- Set a Primary Contact under **Settings > Domains > Domain Admins**.
- Ask vendors to email bills to your billing address: `[email protected]` (e.g., for *expensify.com*, use `expensify@expensify.cash`).
- Ask vendors to email bills to your billing address: `[email protected]` (e.g., for *expensicorp.com*, use `expensicorp@expensify.cash`).
- Once emailed, the bill is automatically created in Expensify, ready for payment.

![Setting the Primary Contact at Domain Admins > Primary Contact](https://help.expensify.com/assets/images/OldDot%20-%20Create%20%26%20Pay%20Bills%201.png){:width="100%"}

### 2. Forwarding Emails
Received a bill in your email? Forward it to Expensify.

- Ensure your Primary Contact is set under **Settings > Domains > Domain Admins**.
- Forward bills to `[email protected]`. Example: `[email protected]` (e.g., for *expensify.com*, use `expensify@expensify.cash`).
- Forward bills to `[email protected]`. Example: `[email protected]` (e.g., for *expensicorp.com*, use `expensicorp@expensify.cash`).
- Expensify will create a bill automatically, ready for payment.

### 3. Manual Upload
Expand All @@ -31,6 +33,7 @@ Got a paper bill? Create a bill manually in [Expensify](https://www.expensify.co
3. Enter the invoice details: sender’s email, merchant name, amount, and date.
4. Upload the invoice as a receipt.

![Manually Create a Bill](https://help.expensify.com/assets/images/OldDot%20-%20Create%20%26%20Pay%20Bills%202.png){:width="100%"}

# Paying Bills in Expensify

Expand All @@ -44,6 +47,8 @@ Expensify makes it easy to manage and pay vendor bills with a straightforward wo
4. **Approval Workflow**: Once reviewed, the bill follows your workspace’s approval process. The final approver handles the payment.
5. **Accounting Integration**: During approval, the bill is coded with the correct GL codes from your connected accounting software. Once approved, it can be exported back to your accounting system.

![Paying a Bill](https://help.expensify.com/assets/images/OldDot%20-%20Create%20%26%20Pay%20Bills%203.png){:width="100%"}

## Payment Methods

Expensify offers several ways to pay bills. Choose the method that works best for you:
Expand Down Expand Up @@ -92,20 +97,27 @@ If you prefer to pay outside Expensify, you can still track the payment within t
3. Select **Mark as Paid** to update its status.

**Fees:** None.

{% include faq-begin.md %}

## Who receives vendor bills in Expensify?
bills are sent to the Primary Contact listed under **Settings > Domains > [Domain Name] > Domain Admins**.

Bills are sent to the Primary Contact listed under **Settings > Domains > [Domain Name] > Domain Admins**.

## Who can view and pay a bill?

Only the primary domain contact can view and pay a bill.

## How can others access bills?

The primary contact can share bills or grant Copilot access for others to manage payments.

## Is bill Pay supported internationally?

Currently, payments are only supported in USD.

## What's the difference between a bill and an Invoice in Expensify?

A bill represents a payable amount owed to a vendor, while an Invoice is a receivable amount owed to you.

{% include faq-end.md %}

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