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Adds Amazon DocumentDB troubleshooting page #33642

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18b2559
Adds Amazon DocumentDB troubleshooting page
joeykelroy Jan 2, 2026
4c0f2b8
Updates menu name
joeykelroy Jan 8, 2026
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5 changes: 5 additions & 0 deletions config/_default/menus/main.en.yaml
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Original file line number Diff line number Diff line change
Expand Up @@ -5011,6 +5011,11 @@ menu:
parent: dbm_setup_documentdb
identifier: dbm_setup_documentdb_amazon_documentdb
weight: 801
- name: Troubleshooting
url: database_monitoring/setup_documentdb/troubleshooting
parent: dbm_setup_documentdb
identifier: dbm_troubleshooting_documentdb
weight: 802
- name: Connecting DBM and Traces
url: database_monitoring/connect_dbm_and_apm/
parent: dbm
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80 changes: 80 additions & 0 deletions content/en/database_monitoring/setup_documentdb/troubleshooting.md
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@@ -0,0 +1,80 @@
---
title: Troubleshooting DBM Setup for Amazon DocumentDB
description: Troubleshoot Database Monitoring setup for Amazon DocumentDB
---

This page details common issues with setting up and using Database Monitoring with Amazon DocumentDB, and how to resolve them. Datadog recommends staying on the latest stable Agent version and adhering to the latest [setup documentation][1], as it can change with Agent version releases.

## Amazon DocumentDB known limitations

### Incompatible metrics

The following metrics are not supported for Amazon DocumentDB

| Metric Name |
| ----------------------------------------------------- |
| `mongodb.asserts.msgps` |
| `mongodb.asserts.regularps` |
| `mongodb.asserts.rolloversps` |
| `mongodb.asserts.userps` |
| `mongodb.asserts.warningps` |
| `mongodb.extra_info.heap_usage_bytesps` |
| `mongodb.extra_info.page_faultsps` |
| `mongodb.globallock.activeclients.readers` |
| `mongodb.globallock.activeclients.total` |
| `mongodb.globallock.activeclients.writers` |
| `mongodb.globallock.currentqueue.readers` |
| `mongodb.globallock.currentqueue.total` |
| `mongodb.globallock.currentqueue.writers` |
| `mongodb.globallock.locktime` |
| `mongodb.globallock.ratio` |
| `mongodb.globallock.totaltime` |
| `mongodb.mem.bits` |
| `mongodb.mem.mapped` |
| `mongodb.mem.mappedwithjournal` |
| `mongodb.mem.resident` |
| `mongodb.mem.virtual` |
| `mongodb.metrics.repl.apply.batches.numps` |
| `mongodb.metrics.repl.apply.batches.totalmillisps` |
| `mongodb.metrics.repl.apply.opsps` |
| `mongodb.metrics.repl.buffer.count` |
| `mongodb.metrics.repl.buffer.maxsizebytes` |
| `mongodb.metrics.repl.buffer.sizebytes` |
| `mongodb.metrics.repl.network.bytesps` |
| `mongodb.metrics.repl.network.getmores.numps` |
| `mongodb.metrics.repl.network.getmores.totalmillisps` |
| `mongodb.metrics.repl.network.opsps` |
| `mongodb.metrics.repl.network.readerscreatedps` |
| `mongodb.metrics.repl.preload.docs.numps` |
| `mongodb.metrics.repl.preload.docs.totalmillisps` |
| `mongodb.metrics.repl.preload.indexes.numps` |
| `mongodb.metrics.repl.preload.indexes.totalmillisps` |
| `mongodb.network.bytesinps` |
| `mongodb.network.bytesoutps` |
| `mongodb.network.numrequestsps` |
| `mongodb.oplatencies.commands.latency` |
| `mongodb.oplatencies.commands.latency.avg` |
| `mongodb.oplatencies.commands.latencyps` |
| `mongodb.oplatencies.reads.latency` |
| `mongodb.oplatencies.reads.latency.avg` |
| `mongodb.oplatencies.reads.latencyps` |
| `mongodb.oplatencies.writes.latency` |
| `mongodb.oplatencies.writes.latency.avg` |
| `mongodb.oplatencies.writes.latencyps` |
| `mongodb.oplog.logsizemb` |
| `mongodb.oplog.timediff` |
| `mongodb.oplog.usedsizemb` |
| `mongodb.replset.optime_lag` |
| `mongodb.replset.replicationlag` |
| `mongodb.stats.datasize` |
| `mongodb.stats.freestoragesize` |
| `mongodb.stats.indexfreestoragesize` |
| `mongodb.stats.totalfreestoragesize` |
| `mongodb.usage.readlock.count` |
| `mongodb.usage.readlock.countps` |
| `mongodb.usage.readlock.time` |
| `mongodb.usage.writelock.count` |
| `mongodb.usage.writelock.countps` |
| `mongodb.usage.writelock.time` |

[1]: /database_monitoring/setup_documentdb/
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