This package enables the standard Generic Interface ticket operations to send articles.
This feature is based on OTRS pull request #815 by github user fredericve. Also many thanks to PC-College who made this package possible.
Usage To send an article via operation TicketCreate or TicketUpdate, you have to set the following new parameters within the article data:
ArticleSend => 1,
To => '[email protected]', # Email address to send article to.
Prerequisites
- OTRS 5.0.x
Installation
Download the package and install it via admin interface -> package manager or use Znuny4OTRS-Repo.
Download
For download see http://znuny.com/en/#!/addons
Commercial Support
For this extension and for OTRS in general visit http://znuny.com. Looking forward to hear from you!
Enjoy!
Your Znuny Team!