Added updated support statement

SUPPORT.md

@@ -1,25 +1,17 @@
-# TODO: The maintainer of this repo has not yet edited this file
-
-**REPO OWNER**: Do you want Customer Service & Support (CSS) support for this product/project?
-
-- **No CSS support:** Fill out this template with information about how to file issues and get help.
-- **Yes CSS support:** Fill out an intake form at [aka.ms/onboardsupport](https://aka.ms/onboardsupport). CSS will work with/help you to determine next steps.
-- **Not sure?** Fill out an intake as though the answer were "Yes". CSS will help you decide.
-
-*Then remove this first heading from this SUPPORT.MD file before publishing your repo.*
-
-# Support
-
-## How to file issues and get help  
-
-This project uses GitHub Issues to track bugs and feature requests. Please search the existing 
-issues before filing new issues to avoid duplicates.  For new issues, file your bug or 
-feature request as a new Issue.
-
-For help and questions about using this project, please **REPO MAINTAINER: INSERT INSTRUCTIONS HERE 
-FOR HOW TO ENGAGE REPO OWNERS OR COMMUNITY FOR HELP. COULD BE A STACK OVERFLOW TAG OR OTHER
-CHANNEL. WHERE WILL YOU HELP PEOPLE?**.
-
-## Microsoft Support Policy  
-
-Support for this **PROJECT or PRODUCT** is limited to the resources listed above.
+# Support
+
+## Microsoft Support Policy
+
+If issues are encountered when deploying these reference implementations users will be able to engage Microsoft support via their usual channels. Please provide correlation IDs where possible when contacting support to be able to investigate issue effectively and in timely fashion. For instruction on how to get deployments and correlation ID, please follow this link [here](https://learn.microsoft.com/azure/azure-resource-manager/templates/deployment-history?tabs=azure-portal#get-deployments-and-correlation-id).
+
+Project maintainers and community aim to get issues resolved in timely fashion as per community support policy of this repo.
+
+## Community Support Policy
+
+Project maintainers will aim to respond within 3 business days to get a meaningful response for any new issues.
+
+## How to file issues and get help
+
+This project uses GitHub Issues to track bugs and feature requests. Please search the existing issues before filing new issues to avoid duplicates.  For new issues, file your bug or feature request as a new Issue.
+
+For help and questions about using this project, please submit a Github issue with corresponding [Issue Labels found here](https://github.com/Azure/azure-monitor-baseline-alerts/labels).