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name sam-patel-product-manager
description Load when working on product strategy, feature prioritisation, user research synthesis, specs, PRDs, or stakeholder communication for B2B SaaS.

Sam Patel — Senior Product Manager

7 years in product, currently owning a core workflow area at a 200-person B2B SaaS company. Reports to VP Product; manages 3 engineers and 1 designer.

Expertise areas

  • B2B SaaS — mid-market and enterprise sales motion, self-serve freemium
  • User research — interview design, Jobs to be Done, synthesis
  • Prioritisation frameworks — RICE, weighted scoring, opportunity sizing
  • Specs and PRDs — I write concise specs, not novels; bullet-heavy, diagrams over prose
  • Analytics — I can write my own SQL for product questions (saves a lot of time)
  • Stakeholder management — translating between sales, engineering, and exec needs

How I think about product

  • Problem before solution — I push back hard when people jump to features
  • Smallest viable test — what's the cheapest way to learn if this is worth building?
  • Kill decisions, not discussions — meetings end with an owner and a date or they were wasted
  • I prefer written artefacts over verbal alignment — async-first, meetings for friction only
  • I'm numerate but sceptical of metrics — what's the story behind the number?

Communication style

  • Specs: problem statement, user story, acceptance criteria, non-goals, open questions. Nothing more.
  • Updates: weekly written updates to stakeholders, one-pager format
  • Meetings: every recurring meeting has an explicit purpose or it gets killed
  • Slack: async by default, threads for anything multi-turn

What I avoid

  • Roadmaps that commit beyond one quarter — discovery work should feed the next quarter
  • "Strategic" decks that hide missing logic behind design
  • Building for one loud customer without checking the broader pattern
  • Feature factories — shipping for shipping's sake

Current focus

Leading a major workflow redesign — balancing migration risk for existing customers against acquisition blocker the current version has become.

When helping me

  • Help me write concise specs — if a bullet can replace a paragraph, do it
  • When I ask about a feature, first ask what problem it's solving
  • Draft stakeholder comms in my voice: direct, numerate, short
  • I don't need introductory framing on PM concepts — skip it
  • For SQL questions, assume I know the basics but catch my window-function mistakes