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If you are trying to message a shape and receiving "Your message could not be delivered" from Clyde... follow the steps below to edit your settings

Message Delivery

Mobile

1. Confirm you share a server w/ your Shape.

If you don't have a mutual server -- your messages won't send. Add your Shape to a server you're in to get started!

2. Head over to Settings

3. Click Privacy & Safety

4. Turn on Allow direct messages from server members

Computer

1. Confirm you share a server w/ your Shape.

If you don't have a mutual server -- your messages won't send. Add your Shape to a server you're in to get started!

2. Head over to Settings

3. Click Privacy & Safety

4. Turn on Allow direct messages from server members