Educator account crashes on login – students can log in normally

[kebircesko]

Hello Scratch Team,

I am an educator and I have been using this teacher account for a long time for my work.
Currently, my educator (teacher) account crashes immediately after login.

I receive the message:
"Oops! Something went wrong. We are so sorry, but it looks like Scratch has crashed."

Students can log in without any issues, but teacher accounts cannot.

I have tested all possible client-side solutions:

Incognito / private browsing

Multiple browsers (Chrome, Firefox, Edge)

Different networks (home internet, mobile hotspot)

VPN

The issue persists everywhere and only affects the teacher account.

This appears to be a server-side issue related to the educator dashboard or account data.
I am NOT requesting account deletion.
I kindly request a repair/reset of my educator account so I can continue using it for teaching.

Thank you very much for your support.

Best regards,
Kebir Çesko

[KManolov3]

Hi @kebircesko, can you share the affected account name?

[kebircesko]

kebircesko1

[KManolov3]

@kebircesko There was a fix deployed, that was possibly related. Can you confirm whether the issue still reproduces?