Before reporting issues, please check our documentation:
- User Guide - Complete usage instructions
- FAQ - Frequently asked questions
- Privacy Policy - How we protect your data
Found a bug? Please help us fix it:
- Search existing issues to avoid duplicates
- Use our issue template for complete information
- Include these details:
- macOS version (e.g., macOS 15.1)
- ViewLingo version
- Steps to reproduce the problem
- Expected vs actual behavior
- Screenshots if relevant
Have an idea for ViewLingo? We'd love to hear it:
- Check existing requests in our discussions
- Describe your use case and why it would be helpful
- Consider compatibility with our privacy-first approach
For general questions, usage tips, or community discussion:
- GitHub Discussions - Community Q&A
- FAQ Page - Common questions answered
We use these labels to organize issues:
bug- Something isn't workingenhancement- New feature or improvementdocumentation- Documentation needsquestion- General questionshelp wanted- Community contributions welcomegood first issue- Good for newcomers
Love ViewLingo? Consider leaving a review on the Mac App Store to help other users discover it!
Response Time: We aim to respond to issues within 48 hours, though complex problems may take longer to investigate.
Language: Issues and discussions can be in English or Korean (한국어).