You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Users who try to update their password with one that does not meet Janeway's requirements are confused:
no instruction as to password requirements
confusing error messages display in separate floaty boxes at the top right of the screen (not next to password field) and which disappear after a few seconds
no indication that the password has not been updated
Janeway version
1.5.6, 1.7.4
To Reproduce
Steps to reproduce the behavior:
Update account password with a password that doesn't meet the requirements (e.g. too short, no uppercase characters)
See page refresh with a confusing error message floating box at the top right of the corner that does not explain that the password has not been updated and disappears in seconds:
Expected behavior
Password requirements should be displayed in the password update box
Error message should be persistent, clear, and display in or near the password update box, similar to the error message on the registration form when a non-compliant password is input, e.g. Password not updated: <reasons>
The text was updated successfully, but these errors were encountered:
alainna
changed the title
Password update: Users need better and persistent messaging if password update fails due to not meeting requirements
Password update: Users need informative and persistent messaging if password update fails due to not meeting requirements
Mar 5, 2025
Issue
Users who try to update their password with one that does not meet Janeway's requirements are confused:
Janeway version
1.5.6, 1.7.4
To Reproduce
Steps to reproduce the behavior:
Update account password with a password that doesn't meet the requirements (e.g. too short, no uppercase characters)

See page refresh with a confusing error message floating box at the top right of the corner that does not explain that the password has not been updated and disappears in seconds:

Expected behavior
Password not updated: <reasons>
The text was updated successfully, but these errors were encountered: