Navigation by facets : Error single value as a facet

[ecaland]

Good Moorning,

In the 'Navigation by facets' module, an error appears when we configure a single value as a facet.
The screenshot allows you to see what's happening:

Could you do what is necessary please?

Thank you in advance

[jimsafley]

The "403 (Forbidden)" error suggests that your server will not fulfill the request because it is unable to allow access. This is usually due to a firewall restricting access for some reason. Check with your hosting provider.

That said, you say that the error appears when you "configure a single value as a facet." Does the error appear when there is more than one value in the facet? Does it occur during any other facet interaction?

[ecaland]

By putting several values, this does not appear

[jimsafley]

I can't reproduce this. 403 Forbidden means that you have explicitly been denied the request, so it's bizarre that your server will accept a request with more than one value but will deny a request with exactly one value. The only difference between the two requests is the query string. I would still ask your hosting provider (or sysadmin) why you would be getting a 403 error.

[Lorud]

Hello,

After a review about this 403 error.
Our firewall indeed blocked this action, a new rule will be added to our system in order to allow it.

I'll keep you noted how our rule change the behavior.

Best Regards,

[Lorud]

It's all good now.

The error was from our rule who blocked all URL lengths > 1000 characters.

After a few adjustments, single facets now work.

Best Regards