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[Bug]: Nextcloud 3.15.x not usable on Linux Mint #7697

Closed
4 of 8 tasks
stefan-franz opened this issue Dec 28, 2024 · 3 comments
Closed
4 of 8 tasks

[Bug]: Nextcloud 3.15.x not usable on Linux Mint #7697

stefan-franz opened this issue Dec 28, 2024 · 3 comments

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@stefan-franz
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⚠️ Before submitting, please verify the following: ⚠️

Bug description

The Nextcloud Desktop App in v. 3.15.x (0,1,2) is not usable on Linux Mint. Neither the flatpak nor the appimage version.

  1. It freezes it self
  2. It synchronizes all the time time despite nothing has changed

And it seems no one does make a fix repair. The error is on all devices. Linux Mint 21.3 and 22.0
I had to go to 3.13.4 on Linux Mint 22 and 3.14.3 on Linux Mint 21.

Please make a fix for it. Really not usable.
...

Steps to reproduce

  1. Right click on the file
  2. Click on Share Options
  3. The share dialog does not display the option to share by e-mail
    ...

Expected behavior

Working stable.
...

Which files are affected by this bug

hmmm

Operating system

Linux

Which version of the operating system you are running.

Linux Mint 22 and Linux Mint 21.3

Package

Official Linux AppImage

Nextcloud Server version

29.0.9

Nextcloud Desktop Client version

3.15.2

Is this bug present after an update or on a fresh install?

Updated to a major version (ex. 3.3.6 to 3.4.0)

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

Are you using an external user-backend?

  • Default internal user-backend
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Nextcloud Server logs

Additional info

No response

@affe42
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affe42 commented Dec 29, 2024

Do you happen to have any of your synced folders in NTFS partitiions? If, so then it's the same bug discussed here:

#7613

I'm disappointed that a bug of this caliber is still without a fix after three weeks.

@camilasan
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@stefan-franz is it the same as #7613?
If it is please close this one, and let's continue the conversation in #7613

@camilasan
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I will close the issue now in favor of #7613
If it is not the same, please re-open it.
It would be good to get some logs: under the "General" settings, you can click on "Create Debug Archive ..." to pick the location of where the desktop client will export the logs and the database to a zip file.
https://docs.nextcloud.com/desktop/latest/troubleshooting.html#log-files

You could also give us more details of your setup, like in the other issue some users are using NTFS.

Thank you!

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