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Remind person on duty about not replied threads in each N minutes. Store metrics about requests in support channels and speed of replies.
The text was updated successfully, but these errors were encountered:
Reminder implemented, each 15 min it will send reminder to person on duty about messages without answers.
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This functionality works! Small problems, maybe, could be processed in other tasks.
Related issue with problems #82
mr-exz
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Remind person on duty about not replied threads in each N minutes.
Store metrics about requests in support channels and speed of replies.
The text was updated successfully, but these errors were encountered: