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Periodical reports with not replied messages #30

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mr-exz opened this issue Jan 13, 2020 · 3 comments
Open

Periodical reports with not replied messages #30

mr-exz opened this issue Jan 13, 2020 · 3 comments
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@mr-exz
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mr-exz commented Jan 13, 2020

Remind person on duty about not replied threads in each N minutes.
Store metrics about requests in support channels and speed of replies.

@mr-exz mr-exz self-assigned this Feb 10, 2021
@mr-exz mr-exz added feature priority_high High priority labels Feb 10, 2021
@mr-exz
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mr-exz commented Mar 27, 2021

Reminder implemented, each 15 min it will send reminder to person on duty about messages without answers.

@alosenkov-infobip
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This functionality works! Small problems, maybe, could be processed in other tasks.

@mr-exz
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mr-exz commented Dec 6, 2021

Related issue with problems #82

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