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<!DOCTYPE html>
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    <title>Payments and Refunds - IPEC Consulting</title>
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        content="Refund and cancellation policy for IPEC courses certifications and events with clear easy to understand guidelines.">
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            <h1 class="text-3xl md:text-4xl font-bold text-slate-900 dark:text-white mb-2">Refund and Cancellation
                Policy</h1>
            <p class="text-slate-500 dark:text-slate-400 mb-8">Last Updated: February 15, 2026</p>

            <div class="prose prose-slate dark:prose-invert max-w-none text-slate-700 dark:text-slate-300 space-y-6">
                <p>At IPEC Consulting, we are committed to ensuring our customers have a clear understanding of our
                    policies regarding payments, cancellations, and refunds for our courses, certifications, and events.
                </p>

                <h2 class="text-xl font-bold text-slate-900 dark:text-white mt-8">1. Cancellation Policy</h2>
                <h3 class="text-lg font-semibold mt-4 text-slate-800 dark:text-slate-200">1.1 Course Cancellations by
                    Participant</h3>
                <p>Participants may cancel their enrollment in a course or certification program subject to the
                    following
                    conditions:</p>
                <ul class="list-disc pl-6 space-y-1">
                    <li><strong>More than 7 days before start date:</strong> Full refund of the course fee.</li>
                    <li><strong>3 to 7 days before start date:</strong> 50% refund of the course fee.</li>
                    <li><strong>Less than 3 days before start date:</strong> No refund will be issued. However, you may
                        request to reschedule to a future batch, subject to availability and a rescheduling fee.</li>
                </ul>

                <h3 class="text-lg font-semibold mt-4 text-slate-800 dark:text-slate-200">1.2 Cancellation by IPEC
                    Consulting</h3>
                <p>IPEC Consulting reserves the right to cancel or reschedule any course or event due to insufficient
                    enrollment, instructor illness, or force majeure events. In such cases:</p>
                <ul class="list-disc pl-6 space-y-1">
                    <li>Participants will be notified immediately.</li>
                    <li>A full refund of the paid amount will be processed.</li>
                    <li>Alternatively, participants may choose to transfer their registration to a future date at no
                        extra cost.</li>
                </ul>

                <h2 class="text-xl font-bold text-slate-900 dark:text-white mt-8">2. Refund Policy</h2>
                <p>All refund requests must be submitted in writing via email to our support team.</p>
                <ul class="list-disc pl-6 space-y-1">
                    <li>Refunds are processed within <strong>7-10 business days</strong> from the date of approval.</li>
                    <li>Refunds will be credited back to the original method of payment used during the transaction.
                    </li>
                    <li>Any transaction charges or taxes deducted by the payment gateway may not be refundable,
                        depending on the payment provider's policy.</li>
                </ul>

                <h2 class="text-xl font-bold text-slate-900 dark:text-white mt-8">3. Payment Terms</h2>
                <p>Full payment for courses and certifications is required prior to the commencement of the program
                    unless a valid installment plan has been approved in writing by IPEC Consulting.</p>

                <h2 class="text-xl font-bold text-slate-900 dark:text-white mt-8">4. Contact Us</h2>
                <p>If you have any questions about our Refund and Cancellation Policy, please contact us at:</p>
                <p class="font-semibold">IPEC Consulting<br>
                    Email: finance@ipecconsulting.org<br>
                    Phone: +91-9990071450</p>
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