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[Mouse Without Borders] Can not Connect to Mocrosoft Surface Pro 8 #36642

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OLLI-S opened this issue Dec 30, 2024 · 0 comments
Open

[Mouse Without Borders] Can not Connect to Mocrosoft Surface Pro 8 #36642

OLLI-S opened this issue Dec 30, 2024 · 0 comments
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Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams

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@OLLI-S
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OLLI-S commented Dec 30, 2024

Microsoft PowerToys version

0.87.1

Installation method

GitHub

Running as admin

Yes

Area(s) with issue?

Mouse Without Borders

Steps to reproduce

Microsoft PowerToys is installed on the following 3 machines:

Device-Name:       Gaming-PC
Computer-Model:    Custom Built PC
Operating System:  Windows 11 Pro 64-Bit, Version 24H2 (Build 26100.2605)
OS-Language:       German
Security Software: Microsoft Defender (no other security software installed)
PowerToys Version: 0.87.1
PowerToys Mode:    Always start as Admin

Device-Name:       Surface-Pro
Computer-Model:    Microsoft Surface Pro 8
Operating System:  Windows 11 Home 64-Bit, Version 24H2 (Build 26100.2605)
OS-Language:       German
Security Software: Microsoft Defender (no other security software installed)
PowerToys Version: 0.87.1
PowerToys Mode:    Always start as Admin

Device-Name:       Surface-GO
Computer-Model:    Microsoft Surface Go
Operating System:  Windows 10 Home 64-Bit, Version 22H2 (Build 19045.5247)
OS-Language:       German
Security Software: Microsoft Defender (no other security software installed)
PowerToys Version: 0.87.1
PowerToys Mode:    Always start as Admin

In "Mouse Without Borders" I generated a new security-key on the "Gaming-PC", saved it in a text file on OneDrive, opened the text file on both surface devices and tried to connect to my "Gaming-PC" using this security-key.
This works on my "Surface-GO", but not on my "Surface-Pro".
I also tried to connect to my "Surface-Pro" from the "Gaming-PC", but this is also not possible.

I also tried to connect when I start "Microsoft PowerToys" as user (not as Admin) on all machines, but this is also not working.
And yes, "Mouse Without Borders" is ENABLED on all machines.

✔️ Expected Behavior

Connecting to the "Surface-Pro" is working.

❌ Actual Behavior

Connecting to the "Surface-Pro" is NOT possible.

Other Software

No response

@OLLI-S OLLI-S added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Dec 30, 2024
@OLLI-S OLLI-S changed the title Can not Connect to Mocrosoft Surface Pro 8 [Mouse Without Borders] Can not Connect to Mocrosoft Surface Pro 8 Dec 30, 2024
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