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v2.6.0 Release making MM Server v11.0.x unresponsive #2165

@sadohert

Description

@sadohert

When I run the mattermost-preview Docker image in multiple v11.0.x releases and install v2.6.0 of the PLaybooks plugin Mattermost seems to become unresponsive.

I originally ran into this in a demo environment with a bunch of existing data and plugins, but it seems to reproduce in a very simple fresh environment as well.

I create the environment this way:

docker run --name mattermost-preview-11.0.6 -d --publish 8065:8065 -e MM_SERVICEENVIRONMENT=test mattermost/mattermost-preview:11.0.6

After initial docker run:

  • I upgrade the image to the "Enterprise" version through the System Console UI,
  • install my test Enterprise license.
  • Import v2.6.0 of the Playbooks plugin, which appears to complete successfully.
  • Navigate to Chat/User UI and note that when I click on the Application Chooser (to switch from Channels to Playbooks) I don't see Playbooks listed
  • Hard Refresh

At this point I seem to just get a progress spinner and Mattermost never loads, even after multiple hard refreshes.

Attaching the logs from the container here

2025-11-26-mattermost.log

I haven't tried on v11.1 yet. But since v11.0 is still supported I figured best to raise this.

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