Media gallery displays incorrect images from directories with identical names but different case

[bhushan-cs]

Preconditions and environment

1. Magento 2.4.7

Steps to reproduce

1. Create folder "Testing"
2. Upload file "logo.png" to "Testing" folder
3. Create folder "testing"
4. "logo.png" file will show in "testing" folder

Expected result

When a file is uploaded to a specific directory, it should only be accessible within that directory. In this case, the "logo.png" file should be exclusively visible within the "Testing" directory.

Actual result

The "logo.png" file is incorrectly displayed within the "testing" directory as well, despite the difference in case. This behavior is unexpected and inconsistent with standard file system behavior.

Additional information

The SQL request that displays the files in media gallery is case insensitive.
Modifying collection query at Magento\MediaGalleryUi\Model\SearchCriteria\CollectionProcessor\FilterProcessor\Directory
$collection->getSelect()->where('path REGEXP ? ', '^' . $value . '/[^\/]*$');
to
$collection->getSelect()->where('BINARY path REGEXP ? ', '^' . $value . '/[^\/]*$');
should fix the issue.

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @bhushan-cs. Thank you for your report.
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[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
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[engcom-Bravo]

Hi @bhushan-cs,

Thanks for your reporting and collaboration.

We have verified the issue in Latest 2.4-develop instance and the issue is not reproducible.Kindly refer the attached video.

Screen.Recording.2024-11-20.at.09.34.32.mov

The "logo.png" file was exclusively visible within the "Testing" directory.

Kindly recheck the issue in Latest 2.4-develop instance and elaborate the steps to reproduce if the issue is still reproducible.

Thanks.

[hostep]

@engcom-Bravo: have you tested this on a Linux operating system, or on macOS or Windows? Because the latter 2 use a filesystem that by default is case insensitive and Linux normally uses filesystems that are case sensitive. That might explain why you can't reproduce it. So please make sure you test this on a system with a case sensitive filesystem.

[bhushan-cs]

Hi @engcom-Bravo,

The steps are same as I provided in the report. I didn't get the "could not create directories" error on my instance when creating the directory without case.
I recheck the issue in Latest 2.4-develop instance, it is reproducible. Please refer to the attached video.

magento24dev.2024-11-20.13-40.mp4

My instance details:
OS name: Ubuntu 20.04.6 LTS
Server version: Apache/2.4.41 (Ubuntu)
Server built: 2024-07-17T18:58:09
PHP 8.2.25

The issue is also present in a couple of our live instances, so I think this is not an isolated occurrence. If required, I can provide the server service versions as well.

Please let me know if I can provide any other information for the issue verification process.

Thanks.

[engcom-Delta]

Hi @bhushan-cs ,

Thanks for your reporting and collaboration.

We have verified the issue in Latest 2.4-develop instance and the issue is not reproducible. Kindly refer the attached screenshot.

Steps to reproduce

1. Navigate to Content > Media Gallery
2. Create a folder under wysiwyg "Testing"
3. Upload an image in the newly created folder.
4. Select wysiwyg folder and try to create another folder named "testing"
5. Observe error displays
   

Thanks.

[bhushan-cs]

Hi @engcom-Delta,

Thanks for trying to recreate the issue.

Can you please confirm which OS you are using in your test instance? It's plausible, as @hostep also mentioned, that the OS might be playing a part in this issue.

I have confirmed that my issue is reproducible on my local Ubuntu and live Debian system, and since both are listed as a supported OS in Magento 2 system requirements, can you please try recreating the issue on the same if you haven't yet?

Thanks.