Open
Description
Preconditions (*)
- I am usng magento 2.4.2 version
- I am using magento-cloud started plan
Steps to reproduce (*)
- As defined in Magento Documentation (https://docs.magento.com/user-guide/sales/shipment-cancel.html) the shipment cancel option should be visible at below Steps:
(1) On the Admin sidebar, go to Sales > Orders.
Find the order in the grid.
(2) In the Action column, choose View.
(3) In the left panel, choose Shipments.
(4) If the shipment can be canceled, Cancel Shipment appears as an option in the top button bar.
Click Cancel Shipment.
(5) Click Cancel Shipment.
But In my case I can not see any shipment cancel button option in my order - I have attached screenshots of my shipment of one of my orders.
Expected result (*)
- It shoud show cancel options as Defined in document but in my magento 2.4.2 version I haven't
Actual result (*)
- !https://user-images.githubusercontent.com/25668192/112432121-712eb880-8d66-11eb-8d4c-efd403545d3d.png!
!https://user-images.githubusercontent.com/25668192/112432142-7855c680-8d66-11eb-9399-153c9ea31099.png!
Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.
- <x] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
- Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
- Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
- Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
- [x> Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.