Unable to join Discord server via "Contact Us" link #355
Description
Describe the bug
When a user tries to upgrade their plan on the Tiers page and clicks “Contact Us”, the Discord invite link shows the message “Unable to accept invite”, preventing the user from joining the server to contact the team.
To Reproduce
Go to the Tiers page
Click “Contact Us” under any paid plan (Bronze / Silver / Gold / Platinum)
The page redirects to a Discord invite link
The message “Unable to accept invite” is displayed, and the user cannot join
Expected behavior
Clicking “Contact Us” should allow the user to successfully join the Discord server or provide an alternative way to contact the team.
Screenshots
Screenshot of the error message (“Unable to accept invite”)
Screenshot of the Tiers page with the “Contact Us” button
Desktop (please complete the following information):
OS: Windows 10
Browser: Microsoft Edge
Smartphone (please complete the following information if applicable):
Additional context
Currently, there is no way to reach the team for upgrading the plan since the Discord invite is invalid or expired. Please check the invite link or provide an alternative contact method (e.g. email or form). Thank you so much for your help.