You should instead file your issues at https://github.com/travis-ci/travis-ci/issues and mention @craigcitro, @hadley and @jimhester in the issue.
In either case please use the following template to submit your issue.
Provide a detailed description of your issue.
Replace the YOUR_USER
and YOUR_REPO
parts of the following links with those of your project.
cc @craigcitro @hadley @jimhester