Downloads not starting at all

[jackbshand]

My application has completely stopped working out of nowhere. Downloads just wont start at all, app used to work perfectly a few days ago. I am on the latest Windows version.

Downloads from all sources do not work and the search function isn't working either.

[polarsky89]

Same here, MacOS 15.6.1 :

[2025-12-31 17:10:26,227 :: gui :: onthespot/gui.py -> 48: main() :: INFO] -> OnTheSpot Version: v1.1.4
[2025-12-31 17:10:26,436 :: gui.main_ui :: onthespot/qt/mainui.py -> 94: init() :: INFO] -> Initialising main window, logging session : 74b6dc33-f113-4cf3-b0ff-eda4914b96b8
[2025-12-31 17:10:26,436 :: gui.main_ui :: onthespot/qt/mainui.py -> 94: init() :: INFO] -> Initialising main window, logging session : 74b6dc33-f113-4cf3-b0ff-eda4914b96b8
[2025-12-31 17:10:26,436 :: gui.main_ui :: onthespot/qt/mainui.py -> 97: init() :: INFO] -> Loading configurations..
[2025-12-31 17:10:26,436 :: gui.main_ui :: onthespot/qt/mainui.py -> 97: init() :: INFO] -> Loading configurations..
[2025-12-31 17:10:26,453 :: api.bandcamp :: onthespot/api/bandcamp.py -> 13: bandcamp_login_user() :: INFO] -> Logging into Bandcamp account...
[2025-12-31 17:10:26,453 :: downloader :: onthespot/downloader.py -> 77: start() :: INFO] -> Starting Download Worker
[2025-12-31 17:10:26,454 :: downloader :: onthespot/downloader.py -> 40: start() :: INFO] -> Starting Retry Worker
[2025-12-31 17:10:26,454 :: gui.main_ui :: onthespot/qt/mainui.py -> 131: init() :: INFO] -> Main window init completed !
[2025-12-31 17:10:26,454 :: gui.main_ui :: onthespot/qt/mainui.py -> 131: init() :: INFO] -> Main window init completed !
[2025-12-31 17:10:27,073 :: api.deezer :: onthespot/api/deezer.py -> 232: deezer_login_user() :: INFO] -> Logging into Deezer account...
[2025-12-31 17:10:28,498 :: api.soundcloud :: onthespot/api/soundcloud.py -> 32:soundcloud_login_user() :: INFO] -> Logging into Soundcloud account...
[2025-12-31 17:10:29,163 :: api.youtube_music :: onthespot/api/youtube_music.py -> 13:youtube_music_login_user() :: INFO] -> Logging into Youtube account...
[2025-12-31 17:10:30,511 :: api.spotify :: onthespot/api/spotify.py -> 176: spotify_login_user() :: INFO] -> Login information for '1199*******' written to /Users/mbp14/.cache/onthespot/sessions/ots_login_dbdcabf7-3e51-4d2a-afe2-5a84af2c5643.json
[2025-12-31 17:10:32,971 :: api.spotify :: onthespot/api/spotify.py -> 189: spotify_login_user() :: INFO] -> Login successful for user '1199*******'
[2025-12-31 17:10:32,984 :: gui.main_ui :: onthespot/qt/mainui.py -> 342: fill_account_table() :: INFO] -> Accounts table was populated !
[2025-12-31 17:10:32,984 :: gui.main_ui :: onthespot/qt/mainui.py -> 342: fill_account_table() :: INFO] -> Accounts table was populated !
[2025-12-31 17:10:37,854 :: search :: onthespot/search.py -> 28: get_search_results() :: INFO] -> Search clicked with value with url https://open.spotify.com/track/1hDE9peU842H0rrrUJjOZE?si=c3e6dc8211954821
[2025-12-31 17:10:37,919 :: parse_item :: onthespot/parse_item.py -> 170: parsingworker() :: INFO] -> Parsing: {'item_url': 'https://open.spotify.com/track/1hDE9peU842H0rrrUJjOZE?si=c3e6dc8211954821', 'item_service': 'spotify', 'item_type': 'track', 'item_id': '1hDE9peU842H0rrrUJjOZE'}
[2025-12-31 17:10:38,480 :: utils :: onthespot/utils.py -> 67: make_call() :: INFO] -> Request status error 429: https://api.spotify.com/v1/tracks?ids=1hDE9peU842H0rrrUJjOZE&market=from_token
[2025-12-31 17:10:38,482 :: gui.main_ui :: onthespot/qt/mainui.py -> 64: run() :: ERROR] -> Unknown Exception for {'local_id': '1hDE9peU842H0rrrUJjOZE-0', 'item_service': 'spotify', 'item_type': 'track', 'item_id': '1hDE9peU842H0rrrUJjOZE', 'parent_category': 'track'}: 'NoneType' object has no attribute 'get'
Traceback: Traceback (most recent call last):
File "onthespot/qt/mainui.py", line 55, in run
File "onthespot/api/spotify.py", line 539, in spotify_get_track_metadata
AttributeError: 'NoneType' object has no attribute 'get'

[traumprintz]

I have exactly the same problem

[Wareuser]

Got the same problem here on Windows 11!

[jkaob]

This is most likely the same as Issue 269. It was addressed in PR 276, unfortunately not fixing the issue for me either. Waiting patiently and gratefully for update

[ShardCollective]

Same here, this was the only working spotify downloader with a GUI, hoping it'll be fixed

[Jthwaits]

Same here on my side as well. Note that this issue is with Spotify links. For those here looking for a workaround, I am still able to download SoundCloud links as well as search and download songs manually through SC search as a workaround. So this issue seems to be related to Spotify.

[jkaob]

Same here, this was the only working spotify downloader with a GUI, hoping it'll be fixed

Do you know of any other currently working tools, even without GUI? Seems like Spotify blocked their old endpoint for every request

[prapeepkc]

Yea looks like the librespot authentication is being rate limited/blocked by Spotify #282
Alternative is to use Oauth credentials but that's a bit risky and Spotify has stopped the way to get Oauth credentials - temporarily for now.

[nkryptid]

same [2026-01-09 08:27:42,249 :: search :: onthespot\search.py -> 28: get_search_results() :: INFO] -> Search clicked with value with url https://open.spotify.com/album/7nwTDk8ufEL7z7COkeoMFO?si=09894a8813e14959
[2026-01-09 08:27:42,360 :: parse_item :: onthespot\parse_item.py -> 170: parsingworker() :: INFO] -> Parsing: {'item_url': 'https://open.spotify.com/album/7nwTDk8ufEL7z7COkeoMFO?si=09894a8813e14959', 'item_service': 'spotify', 'item_type': 'album', 'item_id': '7nwTDk8ufEL7z7COkeoMFO'}
[2026-01-09 08:27:42,360 :: api.spotify :: onthespot\api\spotify.py -> 446:spotify_get_album_track_ids() :: INFO] -> Getting tracks from album: 7nwTDk8ufEL7z7COkeoMFO
[2026-01-09 08:27:43,760 :: utils :: onthespot\utils.py -> 67: make_call() :: INFO] -> Request status error 429: https://api.spotify.com/v1/albums/7nwTDk8ufEL7z7COkeoMFO/tracks?offset=0&limit=50
[2026-01-09 08:27:43,768 :: parse_item :: onthespot\parse_item.py -> 331: parsingworker() :: ERROR] -> Unknown Exception: 'NoneType' object is not subscriptable
Traceback: Traceback (most recent call last):
File "onthespot\parse_item.py", line 282, in parsingworker
File "onthespot\api\spotify.py", line 458, in spotify_get_album_track_ids
TypeError: 'NoneType' object is not subscriptable

[tanonguyen05]

Same here unfortunately. Both on windows and linux. Definitely a Spotify issue :(

[duranmxx]

Same here on windows

[MiquelRoca08]

I got the same problem on arch linux