A tutorial should always start with a clear objective – and ideally with a small spark of excitement.
Example:
“In this tutorial, you’ll learn how to publish your very first article in the CMS. By the end, your post will be live on the website – a small step in the tool, but a big leap in your communication work.”
Author’s note:
- Provide a simple storyline: Who is doing what, and why?
- State the concrete learning outcome clearly.
- Keep the tone inviting, not dry.
Set out the minimal requirements before the user can begin.
Example:
- Login credentials for the CMS
- User role “Editor” or higher
- Title and draft text for the article prepared in advance
Author’s note:
- Only list what’s truly essential.
- Short, clear, checklist style.
This is the heart of the tutorial: clear, linear instructions with no detours into theory.
Example:
- Log in to the CMS.
- In the menu, go to Content → Posts.
- Click New Post.
- Enter the following details:
- Title: “Welcome to our new CMS!”
- Content: Paste in your prepared text
- Image (optional): Upload via Add Media
- Click Save.
- To make your article visible, select Publish.
Author’s note:
- Always use numbered, actionable steps.
- Focus on doing, not explaining.
- Each step should create something visible or verifiable.
Confirm the visible success at the end.
Example:
“Your article is now published and appears on the homepage. Well done – your CMS account has successfully launched its first live post!”
Author’s note:
- Make sure the accomplishment is obvious and measurable.
- Close with a rewarding and encouraging tone.
This is where you connect to the other Diataxis documents.
Example:
- How-to guide: “Editing a published article”
- Explanation: “Why the CMS uses different publishing states”
- Reference: “All field definitions for the Post module”
Author’s note:
- Always link to at least one item of each type.
- This is how a coherent documentation system is built.
A model Diataxis tutorial in the CMS context should always contain:
- A motivating start (Why does this matter?)
- A short prerequisites list (What do I need first?)
- A linear, step-by-step walkthrough
- A confirmation of success
- Cross-references to other document types
The goal: users don’t need to learn the entire CMS, they just need to succeed in one clearly defined scenario – ideally with a touch of satisfaction rather than frustration.