“Internxt Cloud: synchronization and data reliability issues – no. 2” #1192
Description
Recent investigations and testing have shown that using Internxt Cloud is unsafe for storing data, which is why I have decided to stop using the service and consider the purchase a loss.
The issues were observed and verified multiple times in a controlled environment with:
- Windows 11 (updated to date)
- Intel i9 CPU
- 64 GB RAM
- Professional-grade SSD storage
- NVIDIA GeForce RTX 4080 GPU, used for advanced processing and handling large datasets beyond what the CPU alone can manage
- FTTH EPON fiber connection with significant upload speeds to 700 Mbps (tipically 150–200 Mbps) consistently verified with other cloud services, such as DropBox and Mega, in Pro versions (70/150 Mbps upload both).
- Internxt v2.6.3
Internxt, in addition to demonstrating a documented and repeated inability to reliably provide the file management functions present in the software, which allow synchronization of objects to the typical path C:\Users\User\InternxtDrive- in two modes (‘local and cloud’ or ‘cloud only’), leaving the impression that synchronization is guaranteed, (see also here: #1150),
even simple drag-and-drop uploads of medium-sized folders fail. For example, one test folder with 198 files (1–3 MB each, total 389 MB) uploads often stopped between 96% and 98%, leaving files missing. Renaming folders or retrying did not resolve the issue. Similar behavior occurred with other folders of comparable size, in a random, unpredictable manner.
These test make it impossible to ensure that any folder has been fully and correctly uploaded, particularly in more complex and deeply nested paths, which are common in real-world use.
Additionally, Internxt does not provide basic folder metadata on the cloud, such as:
- total number of files
- total folder size
These are standard features on all major operating systems. Without them, there is no way to independently verify upload completeness or data integrity.
For these reasons, Internxt Cloud cannot be considered a reliable or verifiable solution for backup, synchronization, or data redundancy.
