incident_report.md

name	🚨 Incident Report
about	Report a production incident
title	[INCIDENT]
labels	type: incident, priority: critical
assignees

Incident Summary

Severity

• SEV1 - Production down / Data loss
• SEV2 - Major feature unavailable / Degraded performance
• SEV3 - Minor issue / Workaround available
• SEV4 - Cosmetic / Low impact

Timeline

Time (WIB)	Event
HH:MM	Issue first detected
HH:MM	Investigation started
HH:MM	Root cause identified
HH:MM	Fix applied
HH:MM	Issue resolved

Impact

• Users Affected:
• Services Affected:
• Duration:
• Data Impact: [ ] None [ ] Read-only [ ] Data loss

Root Cause

Resolution

Logs / Evidence

Relevant logs here

Action Items

Immediate

• Action 1
• Action 2

Follow-up

• Create runbook for this scenario
• Add monitoring/alerting
• Update documentation
• Other: ___

Lessons Learned

---

Post-Incident Review

• Incident review meeting scheduled
• Root cause analysis completed
• Action items assigned
• Documentation updated