My location is not updated

[evertoon2040]

My cell phone suddenly stopped updating its location. Now it remains as "unknown" and this message appears in the logs

location in the background. very old location

I've restarted the HA, I've restarted the phone, I've uninstalled and reinstalled the HA and the problem continues

[dshokouhi]

what happened to the issue template here? we are missing critical information like what device and app version

please follow teh troubleshooting steps https://companion.home-assistant.io/docs/troubleshooting/faqs/#device-tracker-is-not-updating-in-android-app

if the issue still exists we need to see location tracking history

[Epithumia]

Exact same issue here, same timeframe, and nothing from the guide helps (permissions are fine, no data limiting, gps on, etc). I'll try to get some logs tomorrow off my phone, but the gist of it is that most location updates are skipped as old or very old, even when it correctly detects a geofence exit.

Edit : from yesterday, entering my geofence gets picked up but is not sent to my server.

Created: 2024-11-29 13:56:39.756
Trigger: FLP_BACKGROUND
Result: SKIPPED_OLD
Data: UpdateLocation(gps=[48.7117051, 2.1705264], gpsAccuracy=4, locationName=null, speed=3, altitude=202, course=187, verticalAccuracy=16)

Location: 48.7117051, 2.1705264
Accuracy: 4
Server: Home

Created: 2024-11-29 13:56:39.778
Trigger: GEOFENCE_ENTER
Result: SKIPPED_OLD
Data: UpdateLocation(gps=[48.7116335, 2.1705786], gpsAccuracy=4, locationName=null, speed=4, altitude=202, course=149, verticalAccuracy=16)

Location: 48.7116335, 2.1705786
Accuracy: 4
Server: Home

Created: 2024-11-29 13:57:17.692
Trigger: FLP_BACKGROUND
Result: SKIPPED_OLD
Data: UpdateLocation(gps=[48.7114783, 2.1707991], gpsAccuracy=4, locationName=null, speed=4, altitude=199, course=94, verticalAccuracy=1)

Location: 48.7114783, 2.1707991
Accuracy: 4
Server: Home

[malosaaa]

i have also a location problem, its slight different though.

#4870

[dshokouhi]

but the gist of it is that most location updates are skipped as old or very old, even when it correctly detects a geofence exit.

old updates are always skipped if they are deemed too old, check the logs on the previous page to see how old they are as we show the 2 timestamps. They are probably either older than the last sent report or more than 5 minutes old which is not acceptable.