diff --git a/.github/.OwlBot.lock.yaml b/.github/.OwlBot.lock.yaml
index 6831fd8e..cbbb1758 100644
--- a/.github/.OwlBot.lock.yaml
+++ b/.github/.OwlBot.lock.yaml
@@ -1,3 +1,3 @@
 docker:
   image: gcr.io/cloud-devrel-public-resources/owlbot-nodejs:latest
-  digest: sha256:3563b6b264989c4f5aa31a3682e4df36c95756cfef275d3201508947cbfc511e
+  digest: sha256:2d850512335d7adca3a4b08e02f8e63192978aea88c042dacb3e382aa996ae7c
diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md
index c3f24541..7ab60491 100644
--- a/.github/ISSUE_TEMPLATE/bug_report.md
+++ b/.github/ISSUE_TEMPLATE/bug_report.md
@@ -1,7 +1,7 @@
 ---
 name: Bug report
 about: Create a report to help us improve
-
+labels: 'type: bug, priority: p2'
 ---
 
 Thanks for stopping by to let us know something could be better!
diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml
new file mode 100644
index 00000000..603b9013
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/config.yml
@@ -0,0 +1,4 @@
+contact_links:
+  - name: Google Cloud Support
+    url: https://cloud.google.com/support/
+    about: If you have a support contract with Google, please use the Google Cloud Support portal.
diff --git a/.github/ISSUE_TEMPLATE/feature_request.md b/.github/ISSUE_TEMPLATE/feature_request.md
index 6365857f..b0327dfa 100644
--- a/.github/ISSUE_TEMPLATE/feature_request.md
+++ b/.github/ISSUE_TEMPLATE/feature_request.md
@@ -1,7 +1,7 @@
 ---
 name: Feature request
 about: Suggest an idea for this library
-
+labels: 'type: feature request, priority: p3'
 ---
 
 Thanks for stopping by to let us know something could be better!
diff --git a/.github/ISSUE_TEMPLATE/question.md b/.github/ISSUE_TEMPLATE/question.md
new file mode 100644
index 00000000..97323113
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/question.md
@@ -0,0 +1,12 @@
+---
+name: Question
+about: Ask a question
+labels: 'type: question, priority: p3'
+---
+
+Thanks for stopping by to ask us a question! Please make sure to include:
+- What you're trying to do
+- What code you've already tried
+- Any error messages you're getting
+
+**PLEASE READ**: If you have a support contract with Google, please create an issue in the [support console](https://cloud.google.com/support/) instead of filing on GitHub. This will ensure a timely response.