Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Disk encryption profile is not appearing while setting is enabled #25069

Open
rebeccaui opened this issue Dec 31, 2024 · 3 comments
Open

Disk encryption profile is not appearing while setting is enabled #25069

rebeccaui opened this issue Dec 31, 2024 · 3 comments
Labels
bug Something isn't working as documented customer-preston #g-mdm MDM product group :incoming New issue in triage process. :reproduce Involves documenting reproduction steps in the issue

Comments

@rebeccaui
Copy link
Contributor

Fleet version: 4.61.0

Web browser and operating system: macOS 15.2, 15.1.1, 15.0.1, 14.5

💥  Actual behavior

Disk encryption is enabled in the OS Settings, but the disk encryption profile is not present in the host's System Settings or in the OS settings modal on the host's page. Most users also did not have the recovery key available on Fleet after restarting, while one user did. This is all occurring in No Team.

image

🧑‍💻  Steps to reproduce

  1. TODO
  2. TODO

🕯️ More info (optional)

N/A
@rebeccaui rebeccaui added bug Something isn't working as documented :reproduce Involves documenting reproduction steps in the issue customer-preston :incoming New issue in triage process. labels Dec 31, 2024
@iansltx iansltx added the #g-mdm MDM product group label Jan 1, 2025
@georgekarrv
Copy link
Member

@rebeccaui Could you add some more context? where was this seen and did the numbers ever update later? Thanks!

@JoStableford
Copy link
Contributor

Linked to Unthread ticket:

Disk encryption issue with Fleet instance #4014

@rebeccaui
Copy link
Contributor Author

@georgekarrv I've linked the conversation for additional context.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
bug Something isn't working as documented customer-preston #g-mdm MDM product group :incoming New issue in triage process. :reproduce Involves documenting reproduction steps in the issue
Milestone
No milestone
Development

No branches or pull requests
4 participants
@iansltx @georgekarrv @rebeccaui @JoStableford