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Bug: When there is NO internet, Files wont open #16800

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MPSays opened this issue Feb 11, 2025 · 1 comment
Closed

Bug: When there is NO internet, Files wont open #16800

MPSays opened this issue Feb 11, 2025 · 1 comment

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@MPSays
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MPSays commented Feb 11, 2025

Description

Image

Steps To Reproduce

Disconnect from internet
Open files app (or any directory if Files set as default file manager)

Files Version

3.9.1.0

Windows Version

10.0.26100.3037

User ID

0cdbd208-37f7-43ca-a4cd-ea7c8f126041

Log File

debug.log

@yaira2
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yaira2 commented Feb 11, 2025

Thank you for the report. This is a known issue with sideloaded apps using AppInstaller (it does not affect apps installed via the Microsoft Store). In some cases, users have been able to resolve this issue by updating the version of AppInstaller on their device https://learn.microsoft.com/en-us/windows/msix/app-installer/install-update-app-installer. In any event, if the issue persists, we suggest reporting this issue directly to Microsoft in the Feedback Hub.

@yaira2 yaira2 closed this as completed Feb 11, 2025
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