.env.example

# Help Scout API Configuration
# OAuth2 Client Credentials (only supported method)
# Get these from: Help Scout → My Apps → Create Private App
#
# Variable names match Help Scout UI exactly:
#   Help Scout UI    Environment Variable
#   "App ID"      →  HELPSCOUT_APP_ID
#   "App Secret"  →  HELPSCOUT_APP_SECRET
#
HELPSCOUT_APP_ID=your-app-id-from-helpscout
HELPSCOUT_APP_SECRET=your-app-secret-from-helpscout

# Alternative variable names (also supported):
# HELPSCOUT_CLIENT_ID=your-app-id        # OAuth2 standard naming
# HELPSCOUT_CLIENT_SECRET=your-app-secret
# HELPSCOUT_API_KEY=your-app-id          # Legacy

# Optional: Default inbox for scoped searches (improves LLM context)
# Get inbox IDs using the listAllInboxes tool
# HELPSCOUT_DEFAULT_INBOX_ID=123456

# API Configuration
HELPSCOUT_BASE_URL=https://api.helpscout.net/v2/

# Content Redaction
# Default behavior: message content IS shown (REDACT_MESSAGE_CONTENT=false)
# Set to true to hide message bodies in responses for privacy/compliance
REDACT_MESSAGE_CONTENT=false

# Legacy variable (still supported for backwards compatibility):
# ALLOW_PII=true  # Same effect as REDACT_MESSAGE_CONTENT=false

# Cache Configuration
CACHE_TTL_SECONDS=300
MAX_CACHE_SIZE=10000

# Logging
LOG_LEVEL=info