FAQ

Crossmeta Frequently Asked Questions

List of Crossmeta for Windows frequently asked questions.

1. How to install Crossmeta for Windows?

• Download the appropriate release verison and extract all files from the zip file.
• Run setup.exe from the extracted file.
• Follow the Installation wizard and finisth the installation.

2. How to remove Crossmeta for Windows?

If the Uninstall option is not available from Windows Programs or Features control panel settings, you can remove it from the command prompt as follows.

• Launch Administrator Command Prompt in elevated mode

"\program files\crossmeta\setup.exe /u

3. How to perform root file system check after unclean shutdown?

• Use service_crossmeta.cmd applet

cd c\program files\crossmeta
service_crossmeta.cmd check
C:\Program Files\crossmeta> service_crossmeta.cmd check
...
Starting Remount Root file system ...
Root file system check done and remounted.

4. How to unload Crossmeta driver modules?

Crossmeta drivers can be unloaded cleanly, when there are no open files by applications. To initial unload

cd c\program files\crossmeta
C:\Program Files\crossmeta>service_crossmeta.cmd status
cxvfs is RUNNING
cxfuse is STOPPED
cxnfs is STOPPED
cxhfs is STOPPED
cxvfsmgr is RUNNING

C:\Program Files\crossmeta>service_crossmeta.cmd stop

• umountall returns WIN32 error code 170 to indicate busy file systems but sometimes it can return -1 when there are no mounted file systems. In that case you can unload directly ``powershell net stop cxvfs

## 5. How to troubleshoot Crossmeta?
1. The Crossmeta kernel messages from msgbuf can be viewed with dmesg
```powershell
v:\bin\dmesg.exe