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SUPPORT.md

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Support for FATT

This document outlines various ways to get help with FATT (Find All The Things). Please read through this document before reaching out for support.

Documentation

Before seeking support, please check the documentation:

  • README.md: Basic overview and installation instructions
  • API Documentation: Auto-generated documentation from code comments (once published)
  • Examples directory: Contains example usage patterns

Getting Help

There are several ways to get support for FATT:

Issues on GitHub

For bug reports, feature requests, or general questions:

  1. Search existing issues to see if your problem has already been reported or discussed.
  2. If not, create a new issue using the appropriate template.

Usage Questions

For questions about using FATT:

  1. Start by checking the documentation and examples
  2. Search existing issues for similar questions
  3. If your question hasn't been addressed, create a new issue with the question label

Reporting Bugs

When reporting bugs, please include:

  • FATT version you're using
  • Operating system and version
  • Steps to reproduce the issue
  • Expected behavior vs. actual behavior
  • Any error messages or logs (with sensitive information redacted)

See CONTRIBUTING.md for more details on bug reporting.

Security Issues

For security vulnerabilities, please follow the process outlined in our SECURITY.md file instead of creating a public issue.

Commercial Support

Currently, there is no commercial support available for FATT.

Contributing

If you're interested in contributing to FATT to add features or fix bugs, please see our CONTRIBUTING.md guide.