[Bug] When C42 is down weird status is returned.

[csanders-git]

Description

When C42 service is down for maintenance strange error message appears with URL that belongs to atlasian.

py42.exceptions.Py42ForbiddenError: Failure in HTTP call 403 Client Error: Forbidden for url: https://www.statuspage.io. Response content: 403 Forbidden

Steps to Reproduce

1. Bring down C42 service
2. run py42.sdk.from_local_account

Expected Behavior

maybe something that redirects to C42's error page? Not quite sure why this is actually happening as statuspage isn't in the code.

Actual Behavior

raceback (most recent call last):
  File "[PATH]/get_users.py", line 973, in <module>
    main()
  File "[PATH]/get_users.py", line 881, in main
    c42_users = get_active_c42_devices()
  File "[PATH]/get_users.py", line 338, in get_active_c42_devices
    sdk = py42.sdk.from_local_account(
  File "[PATH]/venv/lib/python3.9/site-packages/py42/sdk/__init__.py", line 61, in from_local_account
    client.users.get_current()
  File "[PATH]/venv/lib/python3.9/site-packages/py42/services/users.py", line 108, in get_current
    return self._connection.get(uri, params=kwargs)
  File "[PATH]/venv/lib/python3.9/site-packages/py42/services/_connection.py", line 134, in get
    return self.request(u"GET", url, **kwargs)
  File "[PATH]/venv/lib/python3.9/site-packages/py42/services/_connection.py", line 173, in request
    request = self._prepare_request(
  File "[PATH]/venv/lib/python3.9/site-packages/py42/services/_connection.py", line 248, in _prepare_request
    return self._session.prepare_request(request)
  File "[PATH]/venv/lib/python3.9/site-packages/requests/sessions.py", line 456, in prepare_request
    p.prepare(
  File "[PATH]/venv/lib/python3.9/site-packages/requests/models.py", line 320, in prepare
    self.prepare_auth(auth, url)
  File "[PATH]/venv/lib/python3.9/site-packages/requests/models.py", line 551, in prepare_auth
    r = auth(self)
  File "[PATH]/venv/lib/python3.9/site-packages/py42/services/_auth.py", line 12, in __call__
    r.headers[u"Authorization"] = self.get_credentials()
  File "[PATH]/venv/lib/python3.9/site-packages/py42/services/_auth.py", line 24, in get_credentials
    self._credentials = self._credentials or self._get_credentials()
  File "[PATH]/venv/lib/python3.9/site-packages/py42/services/_auth.py", line 42, in _get_credentials
    response = self._auth_connection.get(uri, params=params, headers=headers)
  File "[PATH]/venv/lib/python3.9/site-packages/py42/services/_connection.py", line 134, in get
    return self.request(u"GET", url, **kwargs)
  File "[PATH]/venv/lib/python3.9/site-packages/py42/services/_connection.py", line 206, in request
    _handle_error(method, url, response)
  File "[PATH]/venv/lib/python3.9/site-packages/py42/services/_connection.py", line 281, in _handle_error
    raise_py42_error(ex)
  File "[PATH]/venv/lib/python3.9/site-packages/py42/exceptions.py", line 312, in raise_py42_error
    raise Py42ForbiddenError(raised_error)
py42.exceptions.Py42ForbiddenError: Failure in HTTP call 403 Client Error: Forbidden for url: https://www.statuspage.io. Response content: 403 Forbidden

Basic Information

• py42 version: 1.12.0
• python version: python3
• operating system: MacOS

[alanag13]

Thanks @csanders-git . That domain is a service that we use to communicate the operational health of our services to users. During planned downtime, http traffic to code42 gets redirected to that tool: status.code42.com.

We might be able to clarify this error by checking for redirects to non-code42 domains and failing with a more helpful message.