[BUG] v1.19.0 PDF 解析失败

[BruceBest]

Bug Description
如题。使用本地解析和MinerU解析都有报错，chatboxAI解析未尝试。

Steps to Reproduce
升级到1.19，上传PDF及提示失败。使用macOS，其他平台未测试

Expected Results
正常解析。

Actual Results
尝试了两个不同的PDF文档都报错，同样的文档回退到版本1.18.4就可以。
没有尝试在报错情况下依旧发送消息

Desktop (please complete the following information):

• Operating System: macOS
• Application Version: [v1.19.0]

[shruru]

+1

[klotzjo]

+1

[barnaclebot]

Hi @BruceBest, thanks for reporting this!

We've identified a likely cause and submitted a fix (PR). The issue appears to be related to how the PDF parsing library (officeparser) is imported — a change in v1.19.0 switched from static to dynamic import, which may behave differently in the packaged Electron environment.

To help us confirm the root cause, could you share:

1. Error details — When the parsing fails, is there any specific error message shown in the dialog? A screenshot would be very helpful.
2. Logs — Could you check the app logs? On macOS they should be at:

   ~/Library/Logs/Chatbox/main.log
   

   Look for lines around the time of the failure and share the relevant section.
3. File types — Were both test PDFs regular text-based PDFs, or were they scanned/image-based PDFs?

This will help us verify the fix before the next release. Thanks! 🙏

[ShuguangSun]

Not only PDF, but also word (docx), ppt (pptx)

[klotzjo]

Hi @barnaclebot ,

here are some additional details and the exact error messages I’m seeing. The issue affects all document types I tested (Word, Excel, PDF). When trying to process a file, I get the following error:

“Dateiverarbeitungsfehler” (i have just the german version:-))
File: demo excel.xlsx (same behavior for Word and PDF files)

Message:
“Lokale Dokumentenanalyse fehlgeschlagen. Sie können in den Einstellungen zu Chatbox AI für cloudbasierte Dokumentenanalyse wechseln.”

Additionally, when removing the document from the context, the same message appears again:
“Lokale Dokumentenanalyse fehlgeschlagen. Sie können in den Einstellungen zu Chatbox AI für cloudbasierte Dokumentenanalyse wechseln.”

So it seems the local document analysis consistently fails, regardless of file type (all tested files were regular text-based documents, not scanned).

As mentioned before, there is also no ~/Library/Logs/Chatbox/main.log directory on my macOS system.

Let me know if you need further details or additional tests.

Regards,
Jonathan

[BruceBest]

Hi @BruceBest, thanks for reporting this!

We've identified a likely cause and submitted a fix (PR). The issue appears to be related to how the PDF parsing library (officeparser) is imported — a change in v1.19.0 switched from static to dynamic import, which may behave differently in the packaged Electron environment.

To help us confirm the root cause, could you share:

1. Error details — When the parsing fails, is there any specific error message shown in the dialog? A screenshot would be very helpful.

2. Logs — Could you check the app logs? On macOS they should be at:

   ~/Library/Logs/Chatbox/main.log
   

   Look for lines around the time of the failure and share the relevant section.

3. File types — Were both test PDFs regular text-based PDFs, or were they scanned/image-based PDFs?

This will help us verify the fix before the next release. Thanks! 🙏

Hi @barnaclebot
Sorry I can't get log files, I have downgrade my chatbox once I notice the problem. However, Mr. @klotzjo have a perfect discription on what we all encontered. Thanks for understanding.

Luckly, we can easily downgrade back to v1.18.4 by download over version from https://chatboxai.app/en/help-center/changelog#

[barnaclebot]

We've confirmed this bug. The issue occurs when files are added via drag and drop — file parsing fails in that case. Adding files through the attach button on the input box works normally.

This will be fixed in the next release.