Unable to report theissue after installer crash.

[corradoventu]

Is there an existing issue for this?

• I have searched the existing issues and found none matching what I'm reporting.

Bug Description

Installing from ISO Ubuntu 25.04 "Plucky Puffin" - Daily amd64 (20241201) after screen 'optimize your computer' I see a window inviting to report the issue.
Last line of log says:
ubuntu subiquity_log.5072[6596]: umount: /var/lib/snapd/seed/snaps/pc-kernel_2010.snap: target is busy.
Without closing the window i press alt+f2 and enter 'ubuntu-bug ubuntu-desktop-boostrap' as suggested. Command seems ignored if i hit enter and also hit esc.
Same if i hit alt+f2 after closing the window.
Selecting 'report the issue' creates an incomplete bug report.

Steps to reproduce the behavior

Boot from USB pen and start the installer.
continue the install up to screen 'optimize your computer' and hit enter on this screen
I see a screen inviting to report the issue but i was unable to do.

Expected behavior

Install should continue after screen 'optimize your computer'

Ubuntu release

Other (specify in the last field)

What architecture are you using?

amd64

System info

snap:ubuntu-desktop-bootstrap 25.04/stable/ubuntu-25.04 293

Additional context

logs.zip

[d-loose]

Thanks for your report!

Concerning the underlying issue: it looks like lp:2084032.

Running ubuntu-bug ubuntu-desktop-boostrap works fine for me - if you have the chance to try and reproduce the issue, could you run the command in a terminal and see if there are any error messages?