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artmg edited this page Jul 4, 2017 · 12 revisions

Frequently Asked Questions (FAQ)

If you are having an issue using NixNote2, please check here first, to see if it is commonly encountered, a known bug, or something for which we already have a workaround.

Installation

Startup

Sync

Invalid Note Structure

If you see the error Invalid Note Structure when syncing, this is usually when a note contains invalid markup, as nixnote2 / Evernote only supports a subset of the full HTML markup language. Most people notice this after pasting content into a note that they have copied from a page in a web browser.

To find the note that is preventing Although you can try to work around the issue by using the View / Show Source menu option to remove the offending HTML code, most users find it quicker and easier to Edit / Paste as Unformatted Text [CTRL][SHFT][P] when copying content from their browsers.

There is an open feature request to prevent this happening, #324, but in the mean time you can avoid it with unformatted paste.

Error creating SSL context

On Windows when I first try to synchronize I got this error Login failed: Error creating SSL context()

Some builds of the Windows executable require a DDL - see https://github.com/baumgarr/nixnote2/issues/293 for instructions.

Other

Other Known Issues / FAQs

You'll find some other Known Issues and FAQs in the inline documentation for NixNote2. Either use the app menu Help / User's Guide or open it directly from github then look towards the end under sections 'Known Issues' and 'Frequently Asked Questions'.

I'm still having problems

If you have checked the suggestions above, just before creating a new issue, Search to see if someone has raised the same issue already - searching yourself is much quicker than waiting for someone to respond...

  • click on the Issues tab at the top of this screen
  • click in the Filters box just underneath
  • highlight any default filters (triple-click) and delete them
  • type in some part of your error message and Enter to search

If you've searched, and no-one else has raised this issue yet, then please create a New Issue and we'll try our best to help you out.

Old notes

These are what used to be on this wiki page before the list of FAQs was created. We should find somewhere else to move these...

Here is an unofficial list of URLs for NixNote2 (and NixNote and Nevernote) resources.

Currently working on instructions for building a test version from the latest source

Clone this wiki locally