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02-use-cases - [Content Improvement] IT Incident Response Agent: streaming, observability, and production-ready docs #1723

Description

@wilmatos

Please list the sample in which the bug is present.

02-use-cases/02-workflow-automation-agents/it-incident-response-agent

Improvement Description

Enhance the IT Incident Response Agent to improve production-readiness and demo-quality:

  • Real-time streaming of pipeline stages and evaluation results
  • Agent robustness fixes (entrypoint validation, memory cross-session retrieval, DynamoDB serialization)
  • OTEL observability improvements (span attributes, tool-call hooks, e2e test spans)
  • Expanded README with architecture diagrams, prerequisites, usage, sample prompts, and cleanup steps
  • Architecture documentation (docs/ARCHITECTURE.md)
  • Demo GIF for quick visual reference

(PR Fast Follow)

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